cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Gomer
Fanfold Paper
Posts: 8
Registered: ‎01-21-2017
Location: TR
Views: 280
Message 1 of 4

Lenovo y70-70 does not open

Hello all,

 

My laptop shutdown itself without giving any errors. Battery was full too so i don't think there is a problem with adapter. When i press the power button nothing happens. I couldn't find any unplugged connection nor any burnt part inside the laptop. ( I did not unscrewed the motherboard so i don't know the other side of motherboard). Is there a way to find which part is problem? Motherboard or power supply. 

 

Thank you for sparing time.

Support Specialist
Posts: 253
Registered: ‎11-04-2019
Location: US
Views: 191
Message 2 of 4

Re: Lenovo y70-70 does not open

 

Hello @Gomer!

 

We would just like to get additional details about this concern, such as:

 

  • Is there still a light on the power button or keyboard when you turn on the device?
  • Have you already tried to turn on the laptop with it connected to the charger?

You can try pressing the Novo button on your laptop to see if you can still access the Novo button menu screen. It's the one that's next to your device's power button. Please check pages 1 and 2 of your laptop's user guide to see it.

 

You can select either Normal startup or System Recovery should you access it successfully.

 

This link can be also used to see the list of Lenovo partnered repair stores to submit a repair request should you encounter the same result.

 

Let us know what will happen. Regards.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Gomer
Fanfold Paper
Posts: 8
Registered: ‎01-21-2017
Location: TR
Views: 185
Message 3 of 4

Re: Lenovo y70-70 does not open

Hello,

 

There are no lights on anywhere. None of the buttons work. Yes, i tried with charger. I guess i have to send to repair.

 

Thank you for your time.

Support Specialist
Posts: 253
Registered: ‎11-04-2019
Location: US
Views: 180
Message 4 of 4

Re: Lenovo y70-70 does not open


@Gomer wrote:

Hello,

 

There are no lights on anywhere. None of the buttons work. Yes, i tried with charger. I guess i have to send to repair.

 

Thank you for your time.


 

@Gomer

 

You can use the link that I gave to you before to see the list of our Lenovo partnered repair stores for it to be fixed or you may call our Hardware Support through the number below:

 

  • 0212-9120-134 (Standard charges apply)
  • 9:00 - 18:00 Monday - Friday (Turkish)

Regards.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors