03-27-2017 02:49 PM
I just recently updated nvidia graphics, and after i shut down the laptop it won't turn on, the two leds are on but the screen and keyboard dont work. Please help.
Solved! Go to Solution.
03-27-2017 07:06 PM
Hi Mudau_A ,
Welcome to the Community Forums.
Would you have the machine number to be specific on the model ?
How was it if you connect to another external monitor and keyboard.
Any indication of power like led on , caps locks responding.
Turn off and remove the battery (if possible) unplugged from the ac cord.
Press and hold down the power button for 12 seconds to drain flea power then retry to power on using the Novo button instead.
Review the steps described in this article Advance options if you get a chance fo a display to rollback driver or system restore the machine back to a previous date.
Update us how it goes.
03-28-2017 10:55 AM
It needed me to connect to the internet so that it can complete a certain update, the issue is now resoled. Thanks for trying to help, you are way better than lenovo support they dont answer their phones.
01-01-2018 07:32 PM
I have the same issue on my z50 laptop. I even returned it to Lenovo for a battery replacement. It worked for 2 weeks and it’s dead again. I get the light on the front panel saying it’s powering on but no start up. I tried the battery removal and holding the power button for the 12 seconds but no success.