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Mudau_A
Paper Tape
Posts: 2
Registered: ‎03-27-2017
Location: ZA
Views: 2,104
Message 1 of 5

Lenovo z50 not turning on

I just recently updated nvidia graphics, and after i shut down the laptop it won't turn on, the two leds are on but the screen and keyboard dont work. Please help.

Sr Support Specialist
Posts: 9,530
Registered: ‎11-30-2015
Location: PH
Views: 2,060
Message 2 of 5

Re: Lenovo z50 not turning on

Hi Mudau_A ,

 

Welcome to the Community Forums.

 

Would you have the machine number to be specific on the model ?

 

How was it if you connect to another external monitor and keyboard.

Any indication of power like led on , caps locks responding.

 

Turn off and remove the battery (if possible) unplugged from the ac cord.

Press and hold down the power button for 12 seconds to drain flea power then retry to power on using the Novo button instead. 

 

Review the steps described in this article Advance options if you get a chance fo a display to rollback driver or system restore the machine back to a previous date. 

 

Update us how it goes.

 

Regards



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Mudau_A
Paper Tape
Posts: 2
Registered: ‎03-27-2017
Location: ZA
Views: 2,043
Message 3 of 5

Re: Lenovo z50 not turning on

It needed me to connect to the internet so that it can complete a certain update, the issue is now resoled. Thanks for trying to help, you are way better than lenovo support they dont answer their phones.

Robkov1
Paper Tape
Posts: 1
Registered: ‎01-01-2018
Location: US
Views: 1,440
Message 4 of 5

Re: Lenovo z50 not turning on

I have the same issue on my z50 laptop. I even returned it to Lenovo for a battery replacement.  It worked for 2 weeks and it’s dead again. I get the light on the front panel saying it’s powering on but no start up. I tried the battery removal and holding the power button for the 12 seconds but no success.

mr_innocent
Paper Tape
Posts: 6
Registered: ‎12-03-2018
Location: US
Views: 657
Message 5 of 5

Re: Lenovo z50 not turning on

I am also facing same issue. i think there is problem with these products?

 

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