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nikned
Paper Tape
Posts: 8
Registered: ‎10-17-2016
Location: IT
Views: 344
Message 1 of 6

Lenovo z500 ideapad trouble with keyboard illumination

Hi to all,

i installed a new HD ssd samsung evo 256 gb, all works goo and now i have a perfect pc but ther is a unpleasant problem.

 

Num lock and Shift key leds word fine, but if i press "Fn+spacebar" the light of keyboard don't work. the light does not come on. how to fix this trouble?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 313
Message 2 of 6

Re: Lenovo z500 ideapad trouble with keyboard illumination

Hi there, Nikned         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

If "Fn + Space" is not working you probably have a model without backlit keyboard. You should call Lenovo service centres for assistance. Schedule a Call-back for faster support.

 

medium.jpg

 

Update us how it goes.

 

 

 

 

Regards,         

 

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nikned
Paper Tape
Posts: 8
Registered: ‎10-17-2016
Location: IT
Views: 301
Message 3 of 6

Re: Lenovo z500 ideapad trouble with keyboard illumination

Thank you for answere, i have function fn+ space bar becouse i see backillumination , after installation of ssd it doesn0t work yet. i will try to disconnect and reconnect the wires of keyboard, may it's just a bad reassembled

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 288
Message 4 of 6

Re: Lenovo z500 ideapad trouble with keyboard illumination

Please go through this HMM for hardware assistance.

 

If it is under warranty I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

nikned
Paper Tape
Posts: 8
Registered: ‎10-17-2016
Location: IT
Views: 277
Message 5 of 6

Re: Lenovo z500 ideapad trouble with keyboard illumination

Fix it!!!

my laptop it isn't under warranty.

 

The problem is the little cable wired with mother board.

i dissassembled the keyboard, lift and move the right and left, whit the moving the light goes on and then goes go off... so i used imagination to keep cable on tension (I used the sponge is in the jewelry boxes.. it's hard to explain but is easy to do, you can use glue or similar, it isn't hard fix).

 

Now i have the light again =)  

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 264
Message 6 of 6

Re: Lenovo z500 ideapad trouble with keyboard illumination

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

 

 

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