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Haidy_Samir
Paper Tape
Posts: 2
Registered: ‎07-03-2016
Location: US
Views: 363
Message 1 of 3

Lenovo z5170 laptop

Battery turns suddenly from 20% to 6%? 

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 313
Message 2 of 3

Re: Lenovo z5170 laptop

Hi there, Haidy-


Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Method 1:

Go to Device manager >>Battery and then uninstall the Microsoft ACPI- Compliant control method Battery and then restart and check.

 

Method 2:

Go to Energy Manager >> Maintenance Guide>> Gauge reset by plugging in the Adapter and leave it as it is.... This Gauge reset will charge the battery for 100% and then drains it to 0 % and then gives the pop up to restart... After restarting it should be fine.

 

Method 3:

Use the One Key recovery.

 

Update us how it goes.

 

 

 

 

Regards,

 

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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 285
Message 3 of 3

Re: Lenovo z5170 laptop

Did the issue resolved?

 

 

 

 

Regards,

 

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