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lalakis
Paper Tape
Posts: 5
Registered: ‎01-17-2016
Location: Greece
Views: 2,528
Message 1 of 7

Lenovo z580 wireless card problem

Hi,
I have a problem with my wireless card. I did no changes but yesterday after turning on my laptop I realises I had no wireless connection. I tried to connect with the ethernet cable and I had internet. But the wireless still not working.
my laptop (Lenovo Z580 Windows 8 64-bit, bought 2.5 years ago).
Because 4-5 times before, had slow internet speed through wireless ,
Always I went to the "Center Network and Sharing" and right-click the network adapter and making Diagnosis or disable/enable the adapter, the problem always resolved but this time did not work ....

In continuation I went to Device Manager (Figure 1)
http://s8.postimg.org/7lj1kjhdx/image.jpg

and the Broadcom network adapter existed but EXCLAMATION in UMDF HID minidriver Device. I Uninstall the network adapter and Restarted .Since then appears in Device Manager as "Network Controller". I tried to manually update the drivers but my Network Controller as displayed in Figure 1.
http://s8.postimg.org/7lj1kjhdx/image.jpg
I tried to install three different exe with wireless network drivers but nothing worked. Messages appear IMAGE 3,4,5.
Error "Update.cpp 828"
Error "Update.cpp 1179"
Error "Update 120"


http://s8.postimg.org/c3lccmxfp/image.jpg
http://s8.postimg.org/9njiysfd1/image.jpg
http://s8.postimg.org/hubiqd5fp/image.jpg

I tried to go log to safe mode to delete/install the drivers but nothing worked. Keep showing the same errors. tried also to run them
as administrator but nothing worked.

I tried through the DriverPack Solution to install the newest drivers but do not start the installation while it finds the drivers (Figure 6)

http://s8.postimg.org/pcunyzwsl/image.jpg

In figure 7 you can also see some more information about my device
http://s8.postimg.org/y95g2xnet/image.jpg

Finally I must say that the laptop the night before working properly and I made no changes to the hardware nor the software. I saw a film and through a program named "shutdown programmer" Ι set the laptop to close after 1 hour.
Note that I kept backup of all drivers through the program "driver magician" but this was made before 11 months so I am not thinking at present restoring them in order not to find problem with another device. Also note that I dont use at all windows update.

I do not know what else to try. Every idea-proposal welcome.
Thanks in advance.

lalakis
Paper Tape
Posts: 5
Registered: ‎01-17-2016
Location: Greece
Views: 2,525
Message 2 of 7

Re: Lenovo z580 wireless card problem

After following the steps in this video 

https://www.youtube.com/watch?v=Lp3snFy9Jbs

at first I only could see the eth0 and lo profiles  but later after making the steps described in the video above I could see the wlan0 and wlan1 profile but unfortunately no wirelless connection could be made as show in picture .

http://s14.postimg.org/fm9fd0uht/Screenshot_2.jpg

Retired Support Specialist
Posts: 151
Registered: ‎12-28-2015
Location: PH
Views: 2,488
Message 3 of 7

Re: Lenovo z580 wireless card problem

Hi lalakis,

 

Seems like you've already tried a lot. Could you provide me with the MTM (Machine Type Model), and what OS is it running? If you happen to know, what is the name of the wireless adapter you're using with it as well.

 

 

lalakis
Paper Tape
Posts: 5
Registered: ‎01-17-2016
Location: Greece
Views: 2,479
Message 4 of 7

Re: Lenovo z580 wireless card problem

Lenovo Ideapad  Z580, Model Name: 2151.   I bought it with    Windows 8 64-bit, 2.5 years ago. Still has same OS and I never formatted. I had 2 versions of the same adapter working.

 The wireless adapter is Broadcom 802.11n Network Adapter , version 6.30.59.26 ,  date  09 July 2012

and   Broadcom 802.11n Network Adapter,  version 5.100.245.20 , date 13 March 2012.

But until now I cant see this device in Device Manager. I only see it in "Other Devices" with the name "Network Controller".   I have also created 2 virtual machines with virtual box . One with windows XP and another with Windows 7 but noone sees my wireless card at all Smiley Sad

Retired Support Specialist
Posts: 151
Registered: ‎12-28-2015
Location: PH
Views: 2,455
Message 5 of 7

Re: Lenovo z580 wireless card problem

Hi lalakis,

 

Hmm, what about the MTM (Machine Type Model), it's something like 5933254359332544. The reason why I'm asking is since you're no longer able to see the adapter on Network adapters, I just need to know the FRU for the WLAN card that you have.

 

In regards to the problem, try this

• Download again the driver here. After downloading it, you no longer need to install this, (since you've already tried it), instead, you just need to extract it again. After extracting it, either get the path where it will be extracted to.

Sample : (C:\Program Files\Broadcom), then copy it.

Go back to Device Manager, then right click Unknown Device, select Update Driver

• Select Let me pick, then go to Browse my computer for driver software.

• Once you're there select Have Disk, then paste the path, it may be or may not be the same as this, (C:\Program Files\BroadcomBroadcom\Drivers\WinBlue\WL), it should be looking for  bcmwl64.inf then hit next

• It should install the driver manually.

 

If this won't work,

• System Restore

• One Key Recovery

 

Hope this works.

lalakis
Paper Tape
Posts: 5
Registered: ‎01-17-2016
Location: Greece
Views: 2,438
Message 6 of 7

Re: Lenovo z580 wireless card problem

MTM (Machine Type Model)   59350744

I tried that again the "have disk" way but I still get the same error. Found  bcmwl63.inf but I dont think there is any difference.

http://s8.postimg.org/89a4e1y4l/image.jpg

Didnt try yet to restore. 

Retired Support Specialist
Posts: 151
Registered: ‎12-28-2015
Location: PH
Views: 2,422
Message 7 of 7

Re: Lenovo z580 wireless card problem

Hi lalakis,

 

Grr. I also checked the part for your unit, FRU : 20002501 /  Description : Cbt BCM4313HMGB BGN+BT HMC WLAN. It is using Broadcom BCM4313, you can also try download this driver. See of that will work.

 

If that didn't work, what about the D:, installing the drivers using the recovery drive D: . If you have done that and it is still the same then I would recommend to perform System Restore on the time that it was still working before performing the One Key Recovery.

 

 

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