05-07-2009 01:20 PM
05-08-2009 04:00 PM
05-15-2009 09:22 AM
05-15-2009 11:18 AM
Firstly thanks for your advice!
Did you solve your problem with that way? I dont know if it is a defect. At the right side of the frame a bit loose and it lets light through it. I know laptops generally does that but it seems too early for a new laptop! I cannot belive lenovo's production could be this much cheap quality. And ı also have a few pixel that are shiner then others.
My machine if bought from US but I am leaving in Turkey. Do you think they help me?
Thank you again for your attention.
05-15-2009 02:23 PM
I will have to disagree. Lenovo is known for making high quality products with long durability. Your problem might not even be a problem afterall; only you can tell whether it's a defect or not. As for my problem, I just recently called them so I haven't even sent my ideapad to them yet. I will update this post once I get it back. The dead pixel problem is very common. Manafuctures usually have a set amount of dead pixels that they can ship an LCD screen with. I have a Samsung LCD monitor and it came with 1 dead pixel; I was very upset but there was nothing I could do. Also, I believe Lenovo has technical support all over the world. Try going to the website and finding out which number you should call.
06-03-2009 07:41 AM - last edited on 06-03-2009 11:58 AM by andyP
Update: I sent my Ideapad to Lenovo and received it back 6 days later. I had described the problem (loose frame) over the phone and so when I shipped the laptop, I simply placed it inside the box without any notes to the technician. When I received my laptop back, the receipt from the technician who fixed my laptop said that the "hinge issue" had been fixed and that the computer passed all tests. Note, however, that when I spoke with Lenovo support over the phone, I NEVER mentioned a hinge problem because there wasn't any.
So, the bottom part of the screen is still loose (original problem) and now when I close the lid, the screen does not touch the rest of the laptop evenly (new problems). I am going to post a few pictures here so you can see the new problem.
My advice to you is that unless you really can't stand the problem, don't send your laptop or the same thing might happen to you. However, if you do decide to send it in, put a note clearly describing what your problem is; don't trust the phone technical support to detail your problem correctly.
Moderator Note; Pictures >50K deleted from post. Forum Rules
06-03-2009 08:02 PM - last edited on 06-03-2009 08:17 PM by JaneL
My previous post got edited because the images were too big. Reposting the pictures, now with less than 50K:
After "hinge fix":
Note from Moderator: With multiple images, let's keep it to links, please, so that the forum doesn't bog down.