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emp71
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Posts: 15
Registered: ‎07-21-2009
Location: DC
Views: 995
Message 1 of 5

Loud Disc Drive

The first time the system was started, and when rebooted, the disc drive makes unusually loud noises.  Did anyone else experience this?

 

Y550 418644U

LTechieGuy
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Posts: 54
Registered: ‎07-27-2009
Location: Canada
Views: 967
Message 2 of 5

Re: Loud Disc Drive

Are you talking about the DVD drive or the Hard drive?

 

If its the DVD drive, make sure that you have pressed down the DVD onto the slot till it sits flush in the tray

 

If its the Hard drive... take it back to where you purchased it from to save yourself the headache of just dealing with it... Call Tech Support to get a Case Number first though...They will ask you to send it into the Depot as an option but pass on that...

emp71
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Posts: 15
Registered: ‎07-21-2009
Location: DC
Views: 958
Message 3 of 5

Re: Loud Disc Drive

it's the dvd drive.  everything seems to work, just noisy when booting.  not sure if that's normal, but just want to be certain it's not a sign of bad things to come.
LTechieGuy
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Posts: 54
Registered: ‎07-27-2009
Location: Canada
Views: 936
Message 4 of 5

Re: Loud Disc Drive

1) Call up tech support and ask them over the phone how to remove the DVD Drive to reseat it back into the slot. This is to see if it wasnt seated correctly.

 

2) If that doesn't solve the issue, the it's probable that the DVD drive is indeed faulty but by no means does that say the computer you have is bad.

vps
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Posts: 20
Registered: ‎10-24-2009
Location: Vietnam
Views: 788
Message 5 of 5

Re: Loud Disc Drive

I got the same problem

The DVD driver was noisy unnormally but it can read and write CD

I have no idea how to fix it

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