Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

5 Posts

03-20-2016

Hyderabad

3 Signins

37 Page Views

  • Posts: 5
  • Registered: ‎03-20-2016
  • Location: Hyderabad
  • Views: 37
  • Message 1 of 7

'Microsoft Windows The application is not responding. The program may respond again if you wait.

2016-03-20, 12:09 PM

Recently i have started to face this issue on my lenovo y510p, I was using windows 8.1 then, and for the first time my computer get freezed, and the error pop up

 

Microsoft Windows
The application is not responding. The program may respond again if you wait.
Options: END PROCESS or CANCEL'

 

I thought there must be some issue and error will go away, but to my surprise this error start to pop up regularly after using  my laptop for 15 - 20 mins, my system get freezed, to get over this issue either i have to wait for next 5 mins until this dialog box close or i have to shut down my laptop by pressing power key.

Second issue that i start to facing after this is when system restart or start, sometime i used to get this error "UNMOUNTABLE_BOOT_VOLUME", system when restart automatically and after 5-6 try system get started. This error is not persistent it appers rarealy sometimes.

 

When this freezing issue become regular i thought there must be some issue with windows 8.1 so from my end i did following things:

i) Upgraded my laptop to windows 10, issue was still there.

ii) Used lenovo one key recovery and set my laptop to initial position which was windows 8, issue was still there.
iii) Again upgraded to windows 8.1 and windows 10 and issue was there in both again.
iv) Finally i downloaded a windows10 IOS file from official  windows website and format all my drive and did a clean install of windows, problem still persists.

Someone please help me regarding this how to solve this issue and what are the possible reasons for this issue ?

 

 

 

 

Reply
Options

2445 Posts

03-09-2012

Canada

5597 Signins

25336 Page Views

  • Posts: 2445
  • Registered: ‎03-09-2012
  • Location: Canada
  • Views: 25336
  • Message 2 of 7

Re: 'Microsoft Windows The application is not responding. The program may respond again if you wait.

2016-03-20, 13:18 PM
You have scanned throughly for malware with at least two different packages. Ran diagnostic, memory and system board if Lenovo has it for download. Upgrading to a different version only makes a mess of things if there is malware.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

Reply
Options

5402 Posts

05-09-2013

United States of America

6273 Signins

19373 Page Views

  • Posts: 5402
  • Registered: ‎05-09-2013
  • Location: United States of America
  • Views: 19373
  • Message 3 of 7

Re: 'Microsoft Windows The application is not responding. The program may respond again if you wait.

2016-03-20, 14:20 PM

Are you running Windows in some sort of another environment (like in a virtual environment or as a portable system,etc.)?

Reply
Options

5 Posts

03-20-2016

Hyderabad

3 Signins

37 Page Views

  • Posts: 5
  • Registered: ‎03-20-2016
  • Location: Hyderabad
  • Views: 37
  • Message 4 of 7

Re: 'Microsoft Windows The application is not responding. The program may respond again if you wait.

2016-03-20, 14:39 PM
No.. i am not using any virual environment to run windows..
Reply
Options

5 Posts

03-20-2016

Hyderabad

3 Signins

37 Page Views

  • Posts: 5
  • Registered: ‎03-20-2016
  • Location: Hyderabad
  • Views: 37
  • Message 5 of 7

Re: 'Microsoft Windows The application is not responding. The program may respond again if you wait.

2016-03-20, 14:40 PM
I have properly scanned for malware using.. but it didnot show any sign of malware..
Reply
Options

5402 Posts

05-09-2013

United States of America

6273 Signins

19373 Page Views

  • Posts: 5402
  • Registered: ‎05-09-2013
  • Location: United States of America
  • Views: 19373
  • Message 6 of 7

Re: 'Microsoft Windows The application is not responding. The program may respond again if you wait.

2016-03-20, 14:50 PM

wrote:
I have properly scanned for malware using.. but it didnot show any sign of malware..

Try disconnecting any devices connected to all your ports. Try not connecting to the internet. Boot to bios, and reset the settings to default values. Save and shut down the unit. Press the Novo button and restore to factory condition. Check if you still have that problem. Remember, no internet connection and no devices connected to any port yet.

Reply
Options

5 Posts

03-20-2016

Hyderabad

3 Signins

37 Page Views

  • Posts: 5
  • Registered: ‎03-20-2016
  • Location: Hyderabad
  • Views: 37
  • Message 7 of 7

Re: 'Microsoft Windows The application is not responding. The program may respond again if you wait.

2016-03-20, 15:06 PM
OK I have done that... Restoring to factory condition... Will update if problem still persist
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms