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Paper Tape
Posts: 1
Registered: ‎05-12-2011
Location: United States
Views: 449
Message 1 of 2

My HDMI output is picking up the monitor, but not outputing.

Hello, I own a idepad y560 core i5 with ati mobility 5730 and intel hd switchable graphics. Around december I had to send my laptop in for repair because the ati mobility 5730 graphics stopped working, and in my repair report the techician stated that he had to replace the motherboard and that everything was working fine, which everything was when I tested out the laptop,(expect for the hdmi out I later on discovered) . I've been having this problem for a couple of months now, but haven't really tried to fix it because I've just been using a vga cable as an alternative. Yet, now I would much perfer to getting back to using a nice clean hdmi cable. I've tried to solve the problem on my own by doing what I know: reinstalling drivers, checking the external monitor settings, etc. Let my clarify that the vga output is working perfectly fine on both graphics cards, and I'm aware that the hdmi out needs to be on the high performance card setting to work. The strange thing is that when I was looking in catalyst control panel under the displays I noticed that the external display showed up, but nothing is showing up on screen. . If you need more information feel free to ask. Thank you!

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 415
Message 2 of 2

Re: My HDMI output is picking up the monitor, but not outputing.

first of all, connect the cable before starting up the devices and make sure the cable is ok. after press fn + f3
take a look at the the thread below :

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