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Aly_tarek
Paper Tape
Posts: 1
Registered: ‎03-14-2016
Location: kuwait
Views: 451
Message 1 of 2

My lenovo notebook isn't working correctly

I have lenovo y50 70 the gaming laptop 

its specs is  GPU GTX 960M 4GB

16 GB RAM 

INTEL CORE I7 4620HQ 

MY problem is ... after using the laptop for a while or playing 

it gets strange like making strange sounds when moing mouse like "tetetetetetet"

the fps goes under 10 

I try to turn it of or restarting it 

the screen turns off but the laptop still  working and i hear the fans 

could anyone help please ?

Sr Support Specialist
Posts: 8,174
Registered: ‎11-30-2015
Location: PH
Views: 445
Message 2 of 2

Re: My lenovo notebook isn't working correctly

Hi Aly_tarek , 

 

 

Welcome to the Community Forums. 

 

Would you be able to run full diagnostics and at the same time to check the temperature using similar tools like here . 

 

Diagnostics tools would be able to apply stress on the devices that is causing the noise whether the harddrive or fan system is causing it . 

 

If any failure during the test , you may call in technical support for appropriate repair service. 

Arabic, English  9:00 - 18:00 Sunday - Thursday
00-965-9433-3203

 

Update us how things go. 

 

 

Regards



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