English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

6 Posts

07-02-2018

CA

10 Signins

133 Page Views

  • Posts: 6
  • Registered: ‎07-02-2018
  • Location: CA
  • Views: 133
  • Message 1 of 10

My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-02, 2:23 AM

Im trying to get more performance out of my laptop and cant detect the AMD graphics card. I cant see the card in device manager and if I try to download amd drivers and services, they dont work.

Please help.

Reply
Options

2026 Posts

07-22-2010

US

9915 Signins

166547 Page Views

  • Posts: 2026
  • Registered: ‎07-22-2010
  • Location: US
  • Views: 166547
  • Message 2 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-02, 3:03 AM

Do you have switchable graphics turned on in BIOS?  Also is your laptop plugged in to outlet or running on battery?

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

6 Posts

07-02-2018

CA

10 Signins

133 Page Views

  • Posts: 6
  • Registered: ‎07-02-2018
  • Location: CA
  • Views: 133
  • Message 3 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-02, 3:37 AM

Its plugged in. How can I get to the right bios to find that out?

 

Reply
Options

2026 Posts

07-22-2010

US

9915 Signins

166547 Page Views

  • Posts: 2026
  • Registered: ‎07-22-2010
  • Location: US
  • Views: 166547
  • Message 4 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-02, 3:52 AM

Does your BIOS show the below?

 

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

6 Posts

07-02-2018

CA

10 Signins

133 Page Views

  • Posts: 6
  • Registered: ‎07-02-2018
  • Location: CA
  • Views: 133
  • Message 5 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-02, 15:50 PM

No, I cant see this option. It doesnt have this option in the configuration tab.

Reply
Options

2026 Posts

07-22-2010

US

9915 Signins

166547 Page Views

  • Posts: 2026
  • Registered: ‎07-22-2010
  • Location: US
  • Views: 166547
  • Message 6 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-03, 2:45 AM

Dont post your serial number here.  But try the below site.  Are you sure your computer came with discrete graphics option?

 

https://support.lenovo.com/us/en/partslookup

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

6 Posts

07-02-2018

CA

10 Signins

133 Page Views

  • Posts: 6
  • Registered: ‎07-02-2018
  • Location: CA
  • Views: 133
  • Message 7 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-03, 5:32 AM

Im not sure. But ive looked at the same model on other forums where they have a second graphics card. Ive found my model but im not sure what im looking for.

Reply
Options

2026 Posts

07-22-2010

US

9915 Signins

166547 Page Views

  • Posts: 2026
  • Registered: ‎07-22-2010
  • Location: US
  • Views: 166547
  • Message 8 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-03, 5:48 AM

 

I have to give credit to another forum member NateS; he made a good point.  Looking at HMM(hardware maintenance manual) pages 88-93.  Not all models come with switchable graphics.

 

https://download.lenovo.com/consumer/mobiles_pub/lenovo_z41-70_z51-70_ideapad_500_14_15_hmm_201507.pdf

 

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

6 Posts

07-02-2018

CA

10 Signins

133 Page Views

  • Posts: 6
  • Registered: ‎07-02-2018
  • Location: CA
  • Views: 133
  • Message 9 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-03, 6:29 AM

I guess mine doesnt have it then, thank you.

Reply
Options

2026 Posts

07-22-2010

US

9915 Signins

166547 Page Views

  • Posts: 2026
  • Registered: ‎07-22-2010
  • Location: US
  • Views: 166547
  • Message 10 of 10

Re: My z51-70 cant detect the amd r9 m375 graphics card.

2018-07-04, 4:22 AM

Your welcome.  If your question was answered you might want to mark it "solved" to help other forum members asking the same question.

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
T14, T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete