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Hoofman
Ctrl-Alt-Del
Posts: 6
Registered: ‎02-11-2015
Location: Los Angeles
Views: 1,763
Message 1 of 4

NVIDIA GeForce GT 750m not working in Y410p

I am unable to use the GT 750m graphics card in my Lenovo Ideapad Y410p laptop (Windows 8, 64 bit). In the Device Manager, the graphics card is listed, but there is a little yellow triangle next to it. When I go into Properties, it says "Windows has stopped this device because it has reported problems. (Code 43)"

 

I am unable to open the NVIDIA control panel.

 

I've tried updating the drivers.

I've tried uninstalling and installing the drivers from NVIDIA's website (recent and older).

I've tried uninstalling and installing  the drivers from Lenovo's website.

I've tried uninstalling and installing both NVIDIA and Intel HD Graphics 4600 drivers.

I've tried using CCleaner and Driver Display Uninstaller to remove files.

I've tried updating the BIOS.

 

I realize this could very well be a hardware issue, but since that would cost a lot of money to fix, I want to eliminate any other possibility first. Has anybody else here had a similar problem?

Guru
Posts: 3,441
Registered: ‎04-02-2014
Location: MX
Views: 1,732
Message 2 of 4

Re: NVIDIA GeForce GT 750m not working in Y410p

You have written that you uninstalled and installed the drivers but WAS it a clean install?

 

1) Go to Control Panel >> Device Manager >> Display

2) Right click and Uninstall Nvidia GPU

3) Go to Control Panel >> Programs & Features,  Uninstall everything related to NVIDIA

4) Restart

5) Let the system recognize and install the drivers automatically.

6) Now, check in the location mentioned in Step 1.

 

If it doesn't work,

You can try a laptop reset by pressing the NOVO button.

Make sure to take a backup (on external drive) of your personal files like songs, videos coz they will be deleted.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Hoofman
Ctrl-Alt-Del
Posts: 6
Registered: ‎02-11-2015
Location: Los Angeles
Views: 1,717
Message 3 of 4

Re: NVIDIA GeForce GT 750m not working in Y410p

I've tried a full uninstall multiple times, with no luck.

 

If it makes any difference, I noticed the Device Manager DID say the graphics card was working as soon as the drivers are installed. However, I am unable to actually use the graphics card on any programs (or open the NVIDIA control panel). Upon restarting the computer, the device manager says the graphics card has a problem again.

Guru
Posts: 3,441
Registered: ‎04-02-2014
Location: MX
Views: 1,709
Message 4 of 4

Re: NVIDIA GeForce GT 750m not working in Y410p

Sorry bro, to me it looks like a hardware failure.

 

Call Lenovo Support center and they might be able to assist you.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.

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