02-11-2015 01:34 PM - edited 02-11-2015 01:41 PM
I am unable to use the GT 750m graphics card in my Lenovo Ideapad Y410p laptop (Windows 8, 64 bit). In the Device Manager, the graphics card is listed, but there is a little yellow triangle next to it. When I go into Properties, it says "Windows has stopped this device because it has reported problems. (Code 43)"
I am unable to open the NVIDIA control panel.
I've tried updating the drivers.
I've tried uninstalling and installing the drivers from NVIDIA's website (recent and older).
I've tried uninstalling and installing the drivers from Lenovo's website.
I've tried uninstalling and installing both NVIDIA and Intel HD Graphics 4600 drivers.
I've tried using CCleaner and Driver Display Uninstaller to remove files.
I've tried updating the BIOS.
I realize this could very well be a hardware issue, but since that would cost a lot of money to fix, I want to eliminate any other possibility first. Has anybody else here had a similar problem?
02-11-2015 02:17 PM
You have written that you uninstalled and installed the drivers but WAS it a clean install?
1) Go to Control Panel >> Device Manager >> Display
2) Right click and Uninstall Nvidia GPU
3) Go to Control Panel >> Programs & Features, Uninstall everything related to NVIDIA
5) Let the system recognize and install the drivers automatically.
6) Now, check in the location mentioned in Step 1.
If it doesn't work,
You can try a laptop reset by pressing the NOVO button.
Make sure to take a backup (on external drive) of your personal files like songs, videos coz they will be deleted.
02-11-2015 03:12 PM
I've tried a full uninstall multiple times, with no luck.
If it makes any difference, I noticed the Device Manager DID say the graphics card was working as soon as the drivers are installed. However, I am unable to actually use the graphics card on any programs (or open the NVIDIA control panel). Upon restarting the computer, the device manager says the graphics card has a problem again.
02-11-2015 03:49 PM
Sorry bro, to me it looks like a hardware failure.
Call Lenovo Support center and they might be able to assist you.