Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Blue Screen Again
Posts: 1
Registered: ‎09-21-2011
Location: United States
0 Kudos

Never Buying Another Lenovo

I just found out about the GID bloatware interfering with keystrokes in games. I falsely believed that my laptop was malfunctioning a week or so ago, because I was unable to find out why this was occurring. I was not seeing any sequential numerical inputs. The keys simply weren't working. I had only just experienced it in a game I started playing. Because I don't play games on my laptop, I had not encountered this serious issue sooner.

 

As a temporary solution, I began using my plasma TV as a monitor until I got my 'broken' laptop troubleshot. Upon seeing the image burn in on my plasma, I was forced to spend hours searching for a solution to why my keyboard wasn't working properly. I found information posted in other gaming forums about the GuardedID app by Comcast but was unable to locate it on my computer. I also knew that I had never downloaded that app or Norton Suite, which some had reported it bundled with. After further searching I found a link on page 2 of Google pointing me to the Lenovo issue. This is a year old issue, and no steps were taken to correct it. 

 

Obviously, I'm really upset that a simple bloatware issue led to this happening. I will no longer purchase Lenovo and IBM products, and I will go out of my way to discourage friends, family, and my customers from doing the same.

 

If the average dissatisfied customer tells 14 others about their experience, I will go out of my way to tell 100. I regret having recommended your product to people in the past.

Highlighted
Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: Never Buying Another Lenovo

un-installing it fixes the issue, you are aware of that, aren't you?
( please, post back which model of lenovo you have )

http://www.krasotaiskusstva.com