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40 Posts

01-23-2010

Malaysia

30 Signins

270 Page Views

  • Posts: 40
  • Registered: ‎01-23-2010
  • Location: Malaysia
  • Views: 270
  • Message 1 of 2

New Y550P BSOD's, unable to get it repaired

2010-02-08, 9:35 AM

OMG my new Y550P epic fail. Sent for service after 2 weeks from purchase (cause it gave me 10+ bluescreens, 2 each every time I startup at least). A week later, after service, I go there again (despite having on-site warranty), switch it on, BSOD instantly. The guy restarts it, BSOD instantly Again. 2 back to back BSODS AFTER repair! 

 

Called Support Center only nearly 10 times. Called customer care 3 times. Now they're saying No Replacement available even though this is obviously a defect and should be replaced since they couldn't even fix it and might have made it worse. End of the day I still haven't gotten the chance to use my brand new laptop purchased for an excess of US$1449 (bought in Malaysia).

 

Help! Is there any email I can reach them by?  Thanks.

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13866 Posts

12-07-2009

CZ

9005 Signins

170423 Page Views

  • Posts: 13866
  • Registered: ‎12-07-2009
  • Location: CZ
  • Views: 170423
  • Message 2 of 2

Re: y550p no longer avialible??

2010-02-08, 13:45 PM

@ kashing92

try "feedback"


http://www.krasotaiskusstva.com
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