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kashing92
Serial Port
Posts: 40
Registered: ‎01-23-2010
Location: Malaysia
Views: 863
Message 1 of 2

New Y550P BSOD's, unable to get it repaired

OMG my new Y550P epic fail. Sent for service after 2 weeks from purchase (cause it gave me 10+ bluescreens, 2 each every time I startup at least). A week later, after service, I go there again (despite having on-site warranty), switch it on, BSOD instantly. The guy restarts it, BSOD instantly Again. 2 back to back BSODS AFTER repair! 

 

Called Support Center only nearly 10 times. Called customer care 3 times. Now they're saying No Replacement available even though this is obviously a defect and should be replaced since they couldn't even fix it and might have made it worse. End of the day I still haven't gotten the chance to use my brand new laptop purchased for an excess of US$1449 (bought in Malaysia).

 

Help! Is there any email I can reach them by?  Thanks.

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 849
Message 2 of 2

Re: y550p no longer avialible??

@ kashing92

try "feedback"


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