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Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
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Re: New Y550p Crashing

i was also gonna suggest you to flash bios update, but, shipping back is better due to if you have any mainboard issue.


http://www.krasotaiskusstva.com
Serial Port
Posts: 16
Registered: ‎05-18-2010
Location: United States
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Re: New Y550p Crashing

I get the machine back today. Probably the fastest service job Ive ever witnessed, my machine was in and out. Hopefully tge problem has been fixed. Wont really be able to test it until tomorrow though.
Serial Port
Posts: 16
Registered: ‎05-18-2010
Location: United States
0 Kudos

Re: New Y550p Crashing

So far so good.

 

I got the machine back about at 11:00 am EST. I was right, it was a motherboard issue. Upon boot I was pleased to see the tech did not restore my system even though the only thing I was able to put on there was Firefox and my wireless settings. I had to get my old laptop serviced twice and both times they restored my machine when it wasn't needed. I spent some time on it before work without any problems. A total of 11 hours later and everything is running smoothly. I was also surprised when CS called me to ensure the machine was working properly, something my old laptop company would never do.

 

Hopefully the machine remains in working condition.

Highlighted
Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
0 Kudos

Re: New Y550p Crashing

post back if issue persists


http://www.krasotaiskusstva.com