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oscartnolan
What's DOS?
Posts: 1
Registered: ‎06-25-2013
Location: Ireland
Views: 851
Message 1 of 4

New Z500 Win8 usb issues

I have a new Z500 ideapad. it is having Major usb issues. 

 

2x USB 2.0 ports are not working at all and will not recognise any connected devices

1x USB 3 port is capable of recognising (some) devices but has a transfer rate of 4MB/s implying it is only functioning as a usb1 port.

 

There are no USB drivers on your support site for this and the Laptop is as new I would welcome any suggestions you may have that might fix this issue without my having to send for a replacment laptop.

LenBlazer
Bit Torrent
Posts: 5,332
Registered: ‎05-09-2013
Location: US
Views: 819
Message 2 of 4

Re: New Z500 Win8 usb issues


@oscartnolan wrote:

I have a new Z500 ideapad. it is having Major usb issues. 

 

2x USB 2.0 ports are not working at all and will not recognise any connected devices

1x USB 3 port is capable of recognising (some) devices but has a transfer rate of 4MB/s implying it is only functioning as a usb1 port.

 

There are no USB drivers on your support site for this and the Laptop is as new I would welcome any suggestions you may have that might fix this issue without my having to send for a replacment laptop.


If you access this link (http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS032587) and click "learn more" you will learn that the USB 3.0 driver is provided by Windows 8.

 

Try locating/updating  new version of your chipset driver.

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alighafari
What's DOS?
Posts: 1
Registered: ‎10-19-2013
Location: Iran
Views: 674
Message 3 of 4

Re: New Z500 Win8 usb issues

I have this problem but in Win7X64 and Mic also not working

LenBlazer
Bit Torrent
Posts: 5,332
Registered: ‎05-09-2013
Location: US
Views: 651
Message 4 of 4

Re: New Z500 Win8 usb issues


@alighafari wrote:

I have this problem but in Win7X64 and Mic also not working


Try downloading this driver for the Win7 64bit USB 3.0 driver.

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