English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

1 Posts

06-25-2013

Ireland

2 Signins

14 Page Views

  • Posts: 1
  • Registered: ‎06-25-2013
  • Location: Ireland
  • Views: 14
  • Message 1 of 4

New Z500 Win8 usb issues

2013-06-25, 12:00 PM

I have a new Z500 ideapad. it is having Major usb issues. 

 

2x USB 2.0 ports are not working at all and will not recognise any connected devices

1x USB 3 port is capable of recognising (some) devices but has a transfer rate of 4MB/s implying it is only functioning as a usb1 port.

 

There are no USB drivers on your support site for this and the Laptop is as new I would welcome any suggestions you may have that might fix this issue without my having to send for a replacment laptop.

Reply
Options

5385 Posts

05-09-2013

US

6273 Signins

19373 Page Views

  • Posts: 5385
  • Registered: ‎05-09-2013
  • Location: US
  • Views: 19373
  • Message 2 of 4

Re: New Z500 Win8 usb issues

2013-06-25, 13:03 PM

wrote:

I have a new Z500 ideapad. it is having Major usb issues. 

 

2x USB 2.0 ports are not working at all and will not recognise any connected devices

1x USB 3 port is capable of recognising (some) devices but has a transfer rate of 4MB/s implying it is only functioning as a usb1 port.

 

There are no USB drivers on your support site for this and the Laptop is as new I would welcome any suggestions you may have that might fix this issue without my having to send for a replacment laptop.


If you access this link (http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS032587) and click "learn more" you will learn that the USB 3.0 driver is provided by Windows 8.

 

Try locating/updating  new version of your chipset driver.

Reply
Options

1 Posts

10-19-2013

Iran

2 Signins

16 Page Views

  • Posts: 1
  • Registered: ‎10-19-2013
  • Location: Iran
  • Views: 16
  • Message 3 of 4

Re: New Z500 Win8 usb issues

2013-10-19, 15:22 PM

I have this problem but in Win7X64 and Mic also not working

Reply
Options

5385 Posts

05-09-2013

US

6273 Signins

19373 Page Views

  • Posts: 5385
  • Registered: ‎05-09-2013
  • Location: US
  • Views: 19373
  • Message 4 of 4

Re: New Z500 Win8 usb issues

2013-10-19, 17:57 PM

wrote:

I have this problem but in Win7X64 and Mic also not working


Try downloading this driver for the Win7 64bit USB 3.0 driver.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete