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5 Posts

07-28-2017

Saudi Arabia

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New laptop Z520 15ikb and problems

2017-07-28, 11:50 AM

Hi i bought lenovo laptop 520 15ikb i7 

1-but now why their is no OKR installed ? when iturn off my device and then click on the nov button it's open the Windows recovery 

2-now how i can reset factory setting without lossing license of my preinstalled windows 10 ?

3- i have kaserpsky internet security why always find Lenovo IM Controller Plugin host try to open my Camera ? also DeviceCensus.exe try to open the camera this is normal ??

 

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5067 Posts

11-22-2011

United States of America

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Re: New laptop Z520 15ikb and problems

2017-07-29, 3:23 AM

1- OKR

Your machine comes with RESET PC. Not OKR. See post below.

2-win10 key is stored internal // always there for reinstall of win 10 OS

3- security software is not related to camera.

Lenovo Companion app is looking at your camera for status. IMcontroller is a companion function.

 

DeviceCensus.exe is a windows 10 item. Google search it.

 https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/devicecensusexe/6f591308-5eb4-4163-949b-11dd96560a0e

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5 Posts

07-28-2017

Saudi Arabia

23 Signins

213 Page Views

  • Posts: 5
  • Registered: ‎07-28-2017
  • Location: Saudi Arabia
  • Views: 213
  • Message 3 of 8

Re: New laptop Z520 15ikb and problems

2017-07-29, 11:02 AM
from saudi arabia and the laptop come with preinstalled win 10 already but no OKR insitalled this normal ?
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5067 Posts

11-22-2011

United States of America

5783 Signins

89698 Page Views

  • Posts: 5067
  • Registered: ‎11-22-2011
  • Location: United States of America
  • Views: 89698
  • Message 4 of 8

Re: New laptop Z520 15ikb and problems

2017-07-29, 13:15 PM

What is the full model number of your machine?

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5 Posts

07-28-2017

Saudi Arabia

23 Signins

213 Page Views

  • Posts: 5
  • Registered: ‎07-28-2017
  • Location: Saudi Arabia
  • Views: 213
  • Message 5 of 8

Re: New laptop Z520 15ikb and problems

2017-07-29, 13:23 PM

520-15IKB Laptop (ideapad)

machine type model :80YL00CMAD

I7 7500 u
16 gb ram 
2 TB 
940 mx 4Gb nividia
 
 
 
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5067 Posts

11-22-2011

United States of America

5783 Signins

89698 Page Views

  • Posts: 5067
  • Registered: ‎11-22-2011
  • Location: United States of America
  • Views: 89698
  • Message 6 of 8

Re: New laptop Z520 15ikb and problems

2017-07-29, 13:31 PM

Your machine comes with RESET PC not OKR.

https://download.lenovo.com/consumer/mobiles_pub/ideapad520-15ikb_520x-15ikb_ug_en_201705.pdf

Start with chapter 3, PDF page 24.

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5 Posts

07-28-2017

Saudi Arabia

23 Signins

213 Page Views

  • Posts: 5
  • Registered: ‎07-28-2017
  • Location: Saudi Arabia
  • Views: 213
  • Message 7 of 8

Re: New laptop Z520 15ikb and problems

2017-07-29, 14:07 PM
reset pc will make factory setting ? without losing licence of win 10 pre installed
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5067 Posts

11-22-2011

United States of America

5783 Signins

89698 Page Views

  • Posts: 5067
  • Registered: ‎11-22-2011
  • Location: United States of America
  • Views: 89698
  • Message 8 of 8

Re: New laptop Z520 15ikb and problems

2017-07-30, 16:16 PM

Win 10 license is stored intenal, as stated earlier. It is always retained.

 

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