cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Sal99
Paper Tape
Posts: 4
Registered: ‎08-22-2013
Location: canada
Views: 1,617
Message 1 of 3

New y410p shut down and won't turn on

Just received my new laptop and while downloading it shut down and now will not turn back on.  Tried removing battery and unpluging etc. still will not turn on.  No lights no nothing.

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 1,581
Message 2 of 3

Re: New y410p shut down and won't turn on

Hi Sal99,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that Y410 turned OFF automatically while downloading a file and not turning ON, I would suggest you to perform Flee Power – remove the battery and any other peripheral device connected to the computer. Hold the power button for 10 seconds and then connect only the AC Adapter and try to turn ON the computer.

 

Hope this helps!!!

 

Do post us back if the issue still persists.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Sal99
Paper Tape
Posts: 4
Registered: ‎08-22-2013
Location: canada
Views: 1,568
Message 3 of 3

Re: New y410p shut down and won't turn on

Thanks, tried that did not help.  Called tech support and they could not do anything.  It is has been returned for a refund.

Check out current deals!


Shop current deals

Top Kudoed Authors