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VK_NL
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Posts: 3
Registered: ‎10-03-2016
Location: NL
Views: 483
Message 1 of 8

OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

Hi All, 

 

I have ideapad Z580 notebook (i7-3612QM @2.1GHz) with Windows 7 Home premium Service pack 1 (64Bits). I have troubles in my computer and want to reset windows to factory settings. I don't have any recovery discs, previous system image or OEM files to recover windows.

 

I have tried 'system recovery' many-many times but if also ends up to the error. I had also tried 'Lenovo onekey recovery' but it also doesn't starts properly to reset windows. 

 

Only option I can see (may be) is the windows recovery system with OEM (or recovery media) files (please correct me if I am wrong, and guide with other options). 

 

Can somebody who has the ideapad Z580 with Windows 7 home premium SP1 help to share the initial OEM files (or recovery disc images (ISO files or so) ) so that I can recover my windows from this serious trap.

 

Please advise if my understanding is completely wrong and may be there is any other option which I can use to solve this.

 

Many thanks in advance.

Sr Support Specialist
Posts: 7,234
Registered: ‎11-30-2015
Location: PH
Views: 466
Message 2 of 8

Re: OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

Hi VK_NL , 

 

Welcome to the Community Forums.

 

On most OEM aside from reminders for creating recovery media , a factory image are placed under a hidden partition are made . As long as the harddrive is viable and no changes made to the hidden partition, One Key Recovery (page 30-31) can be launched via Windows or using OKR button (item 6 page 2) to turn on the system . Assuming that the harddrive is ok and no changes made to the hidden partition , this should work.

 

Another user with the same model may be able to help as ISO of Windows 7 is no longer available for download in an OEM machine .  

 

Call in technical support to simply order your OEM recovery media. 

 

Hope this help answer your query.

 

Regards



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VK_NL
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Message 3 of 8

Re: OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

Thanks Spidey101 for your reply.

 

 

one-Key recovery is not working correctly. Even when I use the OKR key computer just starts normally not in recover mode (as expected). Am I doing anything wrong or any setting is disturbed in the application?

 

I have never touched the D drive (in my case it is the Lenovo drive), but it has only two folders applications and one another consuming only 4GB, so I doubt whether it has the capability of reseting the windows to factory settings Smiley Sad 

 

Did you mean that now ther is no official link from where I can download the OEM or recovery files for factory settings? neither on Lenovo or Microsoft websites?

 

Regards!

Sr Support Specialist
Posts: 7,234
Registered: ‎11-30-2015
Location: PH
Views: 455
Message 4 of 8

Re: OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

Hi VK_NL , 

 

If the restore image fails , then it would be best to call in technical support for In Warranty machines , else it would be something that you need to purchase from the OEM/ manufacturer.

 

Running diagnostics can also help. 

 

Regards



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Guru
Posts: 264
Registered: ‎08-27-2016
Location: GR
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Message 5 of 8

Re: OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

If you can still boot the laptop, download a tool that shows your windows product key. Note it down, and download (for free) your version of windows directly from microsoft. Be sure to download the exact same vesion (home 64). If you are still under warranty send it to lenovo.

Have a look here too
http://support.lenovo.com/gr/el/lenovorecovery

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

VK_NL
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Message 6 of 8

Re: OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

Dear 1gamatotigraki and spidey101,

 

Thanks for your message and suggestions.

 

Unfortunately Microsoft gave error:

"The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options"

 

My laptop is also out of warranty now, but I am still waiting for reply from Lenovo and/or any link or suggestion how can I download iso file of the recovery media or OEM. So far I am unable to find any link where recovery files will be available.

 

Another hope is by any other Forum user who has Z580 notebook and will share OEM file iso images. But still waiting for any solution Smiley Sad

 

Thanks and regards.

Guru
Posts: 264
Registered: ‎08-27-2016
Location: GR
Views: 433
Message 7 of 8

Re: OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

Check your inbox

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

Sr Support Specialist
Posts: 7,234
Registered: ‎11-30-2015
Location: PH
Views: 431
Message 8 of 8

Re: OEM needed for Ideapad Z580 for windows 7 home Prem 64bits

Hi K_NL , 

 

As noted before , OEM pre installed copy W7 installer would need to be ordered instead.

It was easier before as offered by Digital River legally as this is not a downgrade version also so I would expect that application would most likely be declined. 

 

Other ways "by any other Forum user .... and will share OEM file iso images" would work or if you check if with your IT guys or local service center that surely would have couple of stacked ISO installers. 

 

Regards



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