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Paper Tape
Posts: 3
Registered: ‎03-23-2012
Location: Germany
0 Kudos

Order Battery at CA-Shop with German Creditcard

Hey,

 

i am currently at canada and I will stay here for about 1/2 year. I need an replacement battery for my Lenovo IdeaPad Y570. I tried to order it on the canadian webshop, but when I click on confirmation, there is an error-message telling me, that the authorization could not complete.

 

I guess the problem is because of my german creditcard and the shipping&billing-address here in canada?

 

Can anyone give me some hints how to place an order correctly?

 

Thanks for help!

802.11n
Posts: 501
Registered: ‎03-10-2009
Location: Chicago, IL
0 Kudos

Re: Order Battery at CA-Shop with German Creditcard

You will probably have to speak with someone in Lenovo sales.

Paper Tape
Posts: 3
Registered: ‎03-23-2012
Location: Germany
0 Kudos

Re: Order Battery at CA-Shop with German Creditcard

Thanks for your answer...

 

So i will call the sales representative next week... 

 

I wish you a nice weekend Smiley Happy

Highlighted
Community Moderator
Posts: 13,431
Registered: ‎12-07-2009
Location: Česká Republika
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Re: Order Battery at CA-Shop with German Creditcard

it'd be better to contact customer support for the credit card (bank) instead.

http://www.krasotaiskusstva.com