07-14-2013 11:25 PM
Solved! Go to Solution.
07-15-2013 09:44 AM
Welcome to the Forums.
After you login, can you try to:
1. Press the Ctrl+Shift+Esc keys to open task manager. If the task manager opens up, click File > New Task (Run ..) > type explorer then press enter. If you get your desktop screen with all the icons, you can uninstall the camera software to undo the changes.
2. Interrupt the loading of Windows 8 to enterpush-button reset mode (this is like a recovery environment to restore the pc fromr previous working state). To do this, hold the power button while Windows 8 is loading up (you need to do this twice). From here, you can:
2a. boot into Safe Mode and uninstall the software that caused the problem
2b. do a System Restore to undo the changes
3. Alternatively, If you have created a recovery drive using this method, you can boot from it and follow the steps 2a-2c.
Hope this helps