06-10-2016 12:29 PM
I have a Y510P notebook and I am having some problems with it.
Once I was playing on this laptop and it suddenly it turned off. The power cord would make a weird noise and it wouldn't turn on. After a while it started to work normally. It was probably a high voltage spike in my house, since we already lost a cellphone.
After that I notice that the laptop would turn off, as soon as I plugged the power cord.
I ordered a new power cord and battery, but this issue is still happening.
Anyone has an idea?
06-10-2016 12:47 PM
Welcome to the Community Forums.
You can initially start isolating the issue using the power checkout guideline (page 21).
Try to notice anything on the DC port like bent pin , unusual appearance / marks or smell of burnt .
Would any led status light (page30) still be lit when plugged in.
It would be best to have it further checked for further isolation for dc in port issue against failure on the systemboard itself with nearest service center or call in technical support for further recommendation.
Update us how it works best for you.
06-25-2016 08:47 AM
The battery and the DC adapter are brand new. It is still happening (less constantly though).
The LED looks normal.
As I said, sometimes when I plug in the DC adapter with the laptop on, it simply turns off. After crashing I can turn the laptop on normally. The DC port pin looks fine.
I thing the problem might be the power jack, or something worse.