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1 Posts

11-22-2014

Mexico

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  • Registered: ‎11-22-2014
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Problem with Z565 startup

2014-11-22, 4:18 AM
Hi, I have a problem with my laptop, I was using it normally like everyday, but when i came home today and tried to turn on the laptop wasnt responding, the power indicator is on but the screen is totally off. The only light on is the mute indicator. I pressed the fn+f2 but nothing happened. I tried to hold the power button for 60 sec without any source of power and it is not working. Tried with and external display but i think my laptop is gone. I dont know if someone can help me. By the way my lap runs only with the ac adapter because the battery died 2 years ago.
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2425 Posts

08-11-2014

IN

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  • Posts: 2425
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  • Location: IN
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Re: Problem with Z565 startup

2014-11-28, 9:15 AM

Hi Khyons21,

                

Welcome to Lenovo forums.

 

As per the query we understood that you are facing issue with the system not starting.

                    

When you power on the system cab you hear windows login sound, if yes this might be issue with the LCD, if there no sound then there is a issue with motherboard as the motherboard might be faulty. Please visit the nearest service centre

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Hope this helps. Do post back if issue persists!

 

Best regards,

 

Ashwin.S



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