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42 Posts

02-01-2011

USA

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Problems with IdeaPad Y710

2011-08-22, 2:46 AM

I have some problems with the graphic of my IdeaPad Y710. I checked with two different stores and both of them said that the thermal design of the whole notebook is the problem and that this issue with the graphic card was supposed to show up no matter what.

 

Is this issue common? Do other people have the same issue? How to solve that problem? What Lenovo recommends?



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13866 Posts

12-07-2009

CZ

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Re: Problems with IdeaPad Y710

2011-08-22, 12:35 PM
can you tell us what kind of graphic issue you are having?

http://www.krasotaiskusstva.com
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42 Posts

02-01-2011

USA

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  • Posts: 42
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Re: Problems with IdeaPad Y710

2011-08-22, 17:45 PM

Means not the regular picture, but bars and dots flickering over the screen. This happens right after you switch on the notebook and not just when Windows starts!



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13866 Posts

12-07-2009

CZ

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Re: Problems with IdeaPad Y710

2011-08-23, 9:38 AM
tried to flash bios update and/or update graphic card drivers?

http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=14

http://www.krasotaiskusstva.com
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42 Posts

02-01-2011

USA

186 Signins

671 Page Views

  • Posts: 42
  • Registered: ‎02-01-2011
  • Location: USA
  • Views: 671
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Re: Problems with IdeaPad Y710

2011-08-23, 15:29 PM

The Bios is up to date and the driver won't change nothing, coz the problem occurs way before Windows even starts...

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13866 Posts

12-07-2009

CZ

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Re: Problems with IdeaPad Y710

2011-08-24, 9:42 AM
it's better you to contact lenovo support line then. probably mainboard or screen issue, replacement may be needed.

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