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mBurch
SCSI Port
Posts: 42
Registered: ‎02-01-2011
Location: USA
Views: 401
Message 1 of 6

Problems with IdeaPad Y710

I have some problems with the graphic of my IdeaPad Y710. I checked with two different stores and both of them said that the thermal design of the whole notebook is the problem and that this issue with the graphic card was supposed to show up no matter what.

 

Is this issue common? Do other people have the same issue? How to solve that problem? What Lenovo recommends?

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 389
Message 2 of 6

Re: Problems with IdeaPad Y710

can you tell us what kind of graphic issue you are having?

http://www.krasotaiskusstva.com
mBurch
SCSI Port
Posts: 42
Registered: ‎02-01-2011
Location: USA
Views: 386
Message 3 of 6

Re: Problems with IdeaPad Y710

Means not the regular picture, but bars and dots flickering over the screen. This happens right after you switch on the notebook and not just when Windows starts!

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 375
Message 4 of 6

Re: Problems with IdeaPad Y710

tried to flash bios update and/or update graphic card drivers?

http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=14

http://www.krasotaiskusstva.com
mBurch
SCSI Port
Posts: 42
Registered: ‎02-01-2011
Location: USA
Views: 374
Message 5 of 6

Re: Problems with IdeaPad Y710

The Bios is up to date and the driver won't change nothing, coz the problem occurs way before Windows even starts...

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 359
Message 6 of 6

Re: Problems with IdeaPad Y710

it's better you to contact lenovo support line then. probably mainboard or screen issue, replacement may be needed.

http://www.krasotaiskusstva.com

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