10-23-2013 01:53 PM - edited 10-24-2013 12:33 AM
Hi, I got my new Lenovo Ideapad y510p for a month ago, and three weeks after it started acting wierd by having a slow startup and sometimes it just had black screen when it was starting up. Sometimes I have to hold down the power and try several times to turn on the computer. When it do start up, at the begining (after the lenovo logo) it makes some black screen switching (not sure if it correct way to describe it), and then it take ages for it to get on the login screen, and get on desktop, its like it doesn't have an SDD. Any help?
Solved! Go to Solution.
10-30-2013 12:24 AM
Welcome to Lenovo Community Forums!
I’m sorry to hear that your Y510p laptop is not working as expected and takes long time to boot into Windows, below are the steps to check and resolve the issue in the computer:
Hope this helps!!!
Do post us back if the issue persists.
10-30-2013 11:40 PM
Thanks Shiva Kumar
So far I have tried to turn off and on my computer 4 times, and the last couple of times it started normally up. I haven't reseted the BIOS, but if it continues to make the slow upstart randomly, then I will try to reset the BIOS. Once again thanks for the help.
10-31-2013 09:43 PM
I have this problem with my y510p too. Sometimes the laptop startups normally, but it sometimes has blackscreen after loading screen of LENOVO Logo.
Is it now still have this problem wif u?
11-01-2013 12:32 AM
Welcome to Lenovo Community Forums!
I’m sorry to hear that you are having same issue with your Y510p Laptop, please try the steps that I have provide in post above and let me know if the issue persists.
Hope to hear back soon
12-22-2013 12:40 AM - edited 12-23-2013 01:55 AM
Hi, two issues with my new laptop. Just got this in November and pretty pleased with it aside from these issues. It's mainly the same issue as described in this thread. I figured the long boot up time when I first got it was due to it being a new computer and having to install programs and stuff. I hadn't put many files onto it so I didn't understand why it took so long the second time I restarted. Following the flee power directions in the above link worked for about the next three restarts, and now it's back to 15 minute reboot times. It spends 15 minutes on the Lenovo screen with the small loading circle in the bottom center, which is continuously moving so I know the screen is not frozen or anything. I had a friend help me with getting to the BIOS menu and resetting that to default but it didn't help. Looking to hopefully fix this, as this is the largest issue so far.
The second issue is that within the past week or so, I noticed the laptop is "plugged in, not charging". It's been hovering at 60% or so for a while now, and I've only had this a little over a month, so I can't imagine it's complete overuse of the battery or anything like that. I'm wondering if I ended up with a faulty computer or if there are some settings on the computer causing one or both of these, but any assistance would be great!
EDIT: Could have sworn I made this in a new thread instead of replying here; showed as a new thread last night
12-30-2013 01:33 AM
on my second day of using my new lenovo, after it worked correctly, it had a very wierd problem. after i put my password so i can logg in ,the screen turns black just with the mouse crursor on it wich can be moved around..beside the cursor even the keyboard works properly. and also when i close it and open again it shows me the screensaver and after i put my password to logg in the same thing happens....**bleep** I JUST BOUGHT IT & IM SO PISSED OFF ..pls heeeelp
12-30-2013 04:04 AM
Hi Zenadbeg, Antyres, Abatista & Gogogo,
I’m sorry to hear that the issue persists even after performing above troubleshooting steps; the only available option is to perform OSRI (Operating System) to check if this issue is hardware related; perform OSRI using NOVO Button. Click here to download User Guide and perform OSRI (Operating System Re-Install) using OKR (One Key Recovery) by clicking on NOVO button provided in the computer, to perform OSRI and refer page no. 7 to locate the NOVO button and page no. 24 for the steps to perform OKR.
NOTE: Please backup the data in the computer before performing OSRI, as the data will be completely erased.
If the issue persists even after performing OSRI; I would Strongly Suggest Calling Technical Support for Assistance. Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Do post us back for further queries.