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godlydevils
What's DOS?
Posts: 1
Registered: ‎03-16-2017
Location: IN
Views: 238
Message 1 of 2

Problems with my Lenovo Y50-70

Hi, I have a primary problem with drop in fps while gaming, 

I had a latest nvidia graphics card, after which I used Display Driver Uninstaller, which promises to completely remove them, after which I downloaded from lenovo site, and I'm not able to see any solution to my problem

 

I did read this:

https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y50-70-Windows-regularly-freezes-when-1TB-SSHD-...

 

Here with me, I have got indexing turned off, set Nvidia as default for all apps, system set to best performance, I terminate all useless process and services before starting any game, even terminate explorer.exe and rather use task manager, so there's no requirement of resources for any thing

 

now I had my motherboard replaced coz there was a problem with the graphics card, they gave me whole new motherboard, but it turned out that, eveything in details regarding mother board shows INVALID, due which I had to go to service centre again, he ran some commands, and It did bought few info back, unfortunately not all,

 

 

unfortunately I don't know if the info is correct of not, but this is the thing,

 

due to this I'm not able to install intel rapid storage drivers, which was mentioned as solution in the post, it provides me this error

 

 

 

I've attached the Log, is there any way this could be fixed either via this forum, or by some lenovo livechat/remote desktop thing?

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 186
Message 2 of 2

Re: Problems with my Lenovo Y50-70

Hello Godlydevils

Thanks for using the Lenovo forums.

It`s likely that something was not setup properly after the repair took place, you may need to get it back for another one.

 

Try to download the Chipset drivers for the unit from the support page.

Make sure to reboot after updates.

 

You can also try this updater from Intel, see if it can find anything for you.

 

After that, if the issue still there, try the factory reset.

Note: Please back up all your data as running this reset will delete any data on your machine

1. Turn the machine off and press the recovery button which is located usually next to the power button. If you have a desktop machine you will need to power the machine back on and keep tapping the F2 key.
2. Use the arrow keys and press enter on system recovery. ( Desktop users can skip this)
3. Select “restore from the initial backup” and then “Next”.
4. Click “start” and accept the warning messages.
Length of time can vary depending on the speed of the machine.

 

 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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