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jtrusso
Paper Tape
Posts: 2
Registered: ‎08-30-2011
Location: Chicago
Views: 1,398
Message 51 of 78

Re: Random Unwanted Keyboard Shortcuts

Hi,

 

I have the same problem, however when I search for "GID" in the "uninstall programs" nothing comes up.  I am a college  student and this is quite frustrating since I have to be writing papers.  I even search "GID" in the search bar for my entire computer and nothing came up.

 

Is there anything I can do to fix this?

 

Thanks

Rockdrum
Punch Card
Posts: 12
Registered: ‎08-29-2011
Location: Chile
Views: 1,395
Message 52 of 78

Re: Random Unwanted Keyboard Shortcuts

I have also the same problem, I have tried all the solutions with no results.
I'm fron Chile and the support here cant help me because I bought the laptop in
The US and it is not being sold here. Lets hope that is a software issue and not a
Hardware one.
If anyone can help me pelase post.
jdurrant
Paper Tape
Posts: 7
Registered: ‎08-31-2011
Location: Provo, Utah
Views: 1,382
Message 53 of 78

Re: Random Unwanted Keyboard Shortcuts

I am experiencing the same problem.  My problems echos that of the following user.

 

 

"Greetings,

Due to some display driver issue, which I
thought, installing a BIOS update (from lenovo.com) will fix it, and it didn't, it seems that installation of that BIOS update has reset a flag or something and now I am getting
the most annoying problem on technology world, which is hot key changes and pop-up of "custom program settings", which I don't care about, and I don't use.
I searched Google and there are many people suffering from it, and apparently there is no solution for it. They say they have restored their laptops few times but this problem still persists.
I brought my laptop back to Fry's, the vendor that I purchased my laptop there, and they only ran a hardware test which passed and they said there is no
software warranty covered. Also, no one in their service section had the knowledge to know how to reset this annoying issue.
Worse, I couldn't reproduce this when I brought my laptop to Fry's, but this problem again started happening last night and even now when I was typing this, this
problem happened like 50 times. Each stroke of m, n, h, u, j, etc. changes the keyboard focus, minimizes my windows, closes my windows, resets my speaker settings, and
it relocates cursor to other lines. It happens in all environments, text editor, yahoo messenger, yahoo email, IE, FF, chats, anywhere you name it.
This is stupidest and most annoying problem I've seen and there is no solution for it in control panel, worse there is no way to disable this. There should be a flag somewhere to
disable this.
Worse, there is no solution.

By the way, this page is the only page on web that I could find which has a solution. I looked for Guard ID software both through msconfig.exe and through
Control Panel but couldn't find such a thing. I'm not sure how official and how reliable your solution is.
So now that I couldn't find Guard ID, should I go ahead with OKR or not?

Please advise."

 

MY EXPERIENCE--

 

I DID not update my bios.  I was having a graphics card error.  I would get a blue screen about once a month.  Finally, it irritated me enough that I figured I should fix it.  So I went to the lenovo website and found the driver update for the video card.  Successfully, did that update and that is exactly when this keyboard problem started happening!!!!!

 

    It is killing me.  I figure that sense it is messed up, I will go ahead and do all of the lenovo recommended updates.  

 

A detailed solution would be appreciated!!

 

-Jared

Rockdrum
Punch Card
Posts: 12
Registered: ‎08-29-2011
Location: Chile
Views: 1,379
Message 54 of 78

Re: Random Unwanted Keyboard Shortcuts

My problem also started after a "one key recovery" I used the laptop for almost 10 months without big problems. It's really strange that without having problems, it started 2 days after a one key recovery. I did update the bios, but like 3 months ago so I would not relate the issue to the new bios.
Here in Chile I don't have warranty, or paid lenovo support, I'm stuck. Any help will be appreciated.

Jared do you have a i7 processor y560?

-Lucas

NexDemise
Punch Card
Posts: 20
Registered: ‎11-04-2010
Location: New york
Views: 1,354
Message 55 of 78

Re: Random Unwanted Keyboard Shortcuts

not sure if fixed yet or not but i had the same problem, it comes from the battery management software (utility.exe)

 

Unless you NEED the option to keep the battery at 80% change (which helps keep the battery alive for longer if u usually use the laptop when its plugged in) do this:

Start menu > accessories > Run

Type in "msconfig"

Go to "Start up"

Find a file whose command ends with utility.exe.

Uncheck the box next to it.

Press ok.

Restart.

Rockdrum
Punch Card
Posts: 12
Registered: ‎08-29-2011
Location: Chile
Views: 1,345
Message 56 of 78

Re: Random Unwanted Keyboard Shortcuts

NexDemise
I tried your solution and it didn't work for me.
What other things did you try to solve it?
Rockdrum
Punch Card
Posts: 12
Registered: ‎08-29-2011
Location: Chile
Views: 1,333
Message 57 of 78

Re: Random Unwanted Keyboard Shortcuts

Any updates to solve the problem?

jdurrant
Paper Tape
Posts: 7
Registered: ‎08-31-2011
Location: Provo, Utah
Views: 1,328
Message 58 of 78

Re: Random Unwanted Keyboard Shortcuts

I am using the i7 processor.  i will disable utility.exe and let you know if that helps.  wish lenovo was more helpful on this problem.

 

jdurrant
Paper Tape
Posts: 7
Registered: ‎08-31-2011
Location: Provo, Utah
Views: 1,326
Message 59 of 78

Re: Random Unwanted Keyboard Shortcuts

nexdemise, it also did not work for me. i guess my next step is one key restore... but i dont have much hope for it working.

any additional thoughts from anyone?
Rockdrum
Punch Card
Posts: 12
Registered: ‎08-29-2011
Location: Chile
Views: 1,321
Message 60 of 78

Re: Random Unwanted Keyboard Shortcuts

One key recovery wont solve the problem. It persisted also in Linux.... So it is a hardware issue, maybe static who really knows.. :/ I really dont know what else I can do to solve the issue

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