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What's DOS?
Posts: 1
Registered: ‎05-05-2019
Location: CA
Views: 246
Message 1 of 2

Reacquiring a 2013 MS Office product key

Hi -- I'm wondering if anyone has a route to reacquire a product key for a copy of MS Office purchased with my Y40 laptop, years ago. My copy of Office suddenly started asking for a product key on startup this afternoon, and Microsoft product support is saying I need to get the product key from the point of purchase, which would be Lenovo.

I'm having surprising trouble finding a route to Lenovo Support in-company. Does anyone have suggestions or fixes for this?


Social Support Agent
Social Support Agent
Posts: 846
Registered: ‎08-02-2018
Location: US
Views: 200
Message 2 of 2

Re: Reacquiring a 2013 MS Office product key

Hi Charybdis! Welcome to our forums community. Unfortunately our sales team doesn't keep those information. The serial key of the is the sole responsibility of the end user once they have it. Regards

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