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kingfirejet
Ctrl-Alt-Del
Posts: 5
Registered: ‎07-14-2013
Location: United States
Views: 1,456
Message 1 of 3

Refreshed Y500 and lost Dolby Theatre V4, Steps to reinstall it?

I reinstalled the driver from the Lenovo Y500 drivers list (http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS033347) but I think I did wrong. Now whenever I try to download Dolby Theatre it says "DHT unable to install."

 

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LenBlazer
Bit Torrent
Posts: 5,332
Registered: ‎05-09-2013
Location: US
Views: 1,428
Message 2 of 3

Re: Refreshed Y500 and lost Dolby Theatre V4, Steps to reinstall it?

I'm not sure if this will do instead of what is given in your link.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,392
Message 3 of 3

Re: Refreshed Y500 and lost Dolby Theatre V4, Steps to reinstall it?

hi, kingfirejet,

 

Thanks for posting!

 

I would Suggest don't download the Dolby seperatley as it may be a mismatch Version from your Audio Driver,

 

Here is what to do.

    Uninstall your Sound Driver from device Manager Putting a check on Delete driver software,

      >then Uninstall Any remaining dolby Software under Control Panel / Programs and Features / Uninstall a program

 

Redownload your Audio Driver from Support.lenovo.com

    after Installation of your Audio Driver,

    Look for the Driver Installation Folder it should contain the Version of the Dolby Home Theatre,

                For other Lenovo computer the location is

             Go to My Computer    /> C: (C Drive)    /> Drivers /> Conexant Audio Driver   /> DolbyGUI

                     You should find a Dolby Home Theatre Installer.

 

You can Check this post

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Dolby-Home-Theater-Download/m-p/1138299/hig...

 

Hope this helps,

Cheers!

      



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