08-08-2013 02:17 AM
I bought Ideapad Z 580 with Windows home basic (4 GB RAm and 720 gb hdd) one year ago.For the last two months , my system performance is very slow.I am not able to open any folder and i am not able to play music even its very very slow.While Booting black screen appears after that , the desktop display is coming.My hdd has lot of free space .Even i am not able to open the MS word 2010 starter .I am not able to fix the problem.
Please help me to resolve these problems.
08-08-2013 05:36 AM
Welcome to the forum!
It is difficult to say what your problem maybe. In could be a virus/malware infection or a corrupt file problem with the operating system itself. The simpliest solution would be to backup any important information you may have on the hard drive and use the OneKey Recovery to completely restore your system back to its original condition. Chapter 4 of the User Guide for your model will provide you with instructions on how to use the OneKey Recovery.
The link below is for the on-line version of your model's User Guide.....
08-08-2013 07:05 AM - edited 08-08-2013 07:13 AM
Be aware that if you use OKR, anything on the C drive that you have not backed up will be lost -- music, photos, documents,etc.
Do you have the problem with slowness when booting into Safemode?
What security programs are you using?
If possible, still in Safemode, follow by running Malwarebytes free version.
Let us know how that goes.
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