04-08-2016 02:54 PM
I need to order a replacement screen for my Lenovo Y50-70. The manufaturer is LP156WF4(SP)(L1) and I have had the horizontal line probelm for awhile now and it hasn't gone away. I know it is not a software problem becuase I had my laptop checked today. I updated my intel driver and geforce gtx driver but it is a screen issue and not a cord connection issue that I am having.
I have to have my laptop for school and I can't send it in for weeks at a time to have it fixed when it's just a screen issue. I am really hoping I can order a replacement screen for my laptop and have it sent to me so I can install it or have a tech center install it without having to give up my laptop for a few weeks. Is their anyway I can have a replacement screen sent to me or a best buy near me to have it fixed?
I cannot stress enough that I have to have my laptop and sending it in is not an option for me right now. But I am covered by warranty and need to have my screen replaced ASAP.
Thanks for the help!
04-08-2016 04:24 PM
Hi Marley1114 ,
Was there any incident of any accidents like falls or damage on the sides ?
Do you have similar lines onscreen using an external monitor? Same line in BIOS?
These are the common thing that would be asked from you as a headsup.
Better to take picture for email sending to save you the time .
Ideally having an upgraded warranty to an Onsite service would be ideal on your situation where onsite tech can just go to your place to work on it.
If you have an IT guy in campus that can do it for you or if you yourself have tools and skills to do it , then it would not harm asking tech support if that option of simply sending you needed parts would be possible such as in your case.
Costing for labor would certainly be outside the warranty coverage if you only have depot repair service that you need to cover .
Check your options and give them a call .
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