04-25-2016 11:28 AM
I've been noticing this problem on and off, where the right headphone bud doesn't work on my Lenovo Z51-70 laptop. The headphones work fine (they work perfectly well on my phone). I have also tried with another headphone, with the same result. The sound card is a Realtek HD sound card.
I have tried the following:
1. Go to Realtek HD Audio Manager and tick the "Enable auto-popup dialog when device has been plugged in". Every time I plug in the headphone, the window pops up. However, the Device dropdown is disabled.
2. When I go to Playback Devices, I'm unable to see Headphones.
I'm trying to download the latest drivers from the Lenovo website but the site seems to be down (it takes me to the https://download.lenovo.com/eol/index.html page, where my model isn't listed).
I just tried installing the latest drivers from the Realtek website but this hasn't changed anything.
What do I do?? Please help!