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jaacka
Fanfold Paper
Posts: 14
Registered: ‎07-15-2013
Location: Idaho
Views: 483
Message 1 of 4

Run DLL error

I bought a brand new Lenovo Idea Pad P500 Touch last week.  Before the first day was up, I was receiving a pop-up error "Run DLL  appData\Local\PLATO~1\Updater.dll  The specified module could not be found.  This error pops up about every ten minutes or so.   What is it and how do I get rid of it? 

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 464
Message 2 of 4

Re: Run DLL error

hi  jaacka,

 

 

This message is about a Third Party application error,

 

You can go to the site Where there is a posted guide on how to remove this.

http://playtopus.com/deactivate/

 

Solution found here

http://community.norton.com/t5/Norton-Internet-Security-Norton/playtopus-virus-that-opens-firefox-wi...

 

 

Hope this helps,

Cheers!



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jaacka
Fanfold Paper
Posts: 14
Registered: ‎07-15-2013
Location: Idaho
Views: 454
Message 3 of 4

Re: Run DLL error

Thank you! Everything I had googled about it had me reinventing the wheel to get rid of it, this was a simple solution.
Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 436
Message 4 of 4

Re: Run DLL error

hi jaacka,

 

Can you share if you were able to get the issue Resolved,

and Steps you took to Resolve it

 

Thanks and Regards,

Solid Cruver,



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