05-07-2019 11:57 PM
My laptop runs great as long as it is plugged in, and left on or in sleep mode. If it gets turned off or unplugged it will not turn back on normally. It used to take 15 minutes up to few hours before the Lenovo logo came on, now it’s stuck on black screen for two days. There is a single BIOS beep when plugged/unplugged while the battery is in. From what I googled, it seems to signal normal booting. The light indicating that it is turned on lights up and is solid (not blinking). The screen is black and the Caps/NumLock light will not turn on. I can hear the fan running, CD-ROM ejects etc. I tried all the usual tricks and nothing. Before, if left plugged in and “on”, it eventually would boot up on it’s own, hours later. But now it’s been too long. What does this mean? Possible to resurrect?
Besides the myriad battery/motherboard/RAM/hardware solutions on the Internet, one suspicion I have is the computer is unable to find/load Windows. The reason I think so is because before the issue emerged months ago, I remember playing with tweakings and cleaning software that also targeted system files, especially the bloated Windows updates junk, among others. Could this be a factor? If so, is there a fix under the circumstance of laptop not booting? Thanks.
05-09-2019 06:14 PM
Welcome to the community forums.
When did the issue start? Could you try to perform a Power Drain on the laptop and check if it will allow you to boot? Here's how https://support.lenovo.com/us/en/troubleshoot/lpt000352?CID=ww:lenovosocial:20x9m6 - If the laptop still won't allow you to boot and the Caps/Num Lock still not responding, it's a possible No Post issue and it needs a repair. We highly suggest you to get in touch with our Lenovo US Phone Support to request for a repair by calling 877-453-6686 and they are open 24 hours/day 7 days/week.
05-10-2019 09:20 AM
Check to see if your hard drive is good. Download a copy of CrystalDiskInfo (freeware) and see what it thinks.