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IRALDO
Paper Tape
Posts: 2
Location: LAS PALMAS DE GRAN CANARIA
Views: 232
Message 1 of 2

Sound problem with my LENOVO Z500 touch ideapad

Hello

 

I have problems with my LENOVO Z500 touch computer.

It seems that when you disconnect headphones, the computer doesn´t realized, and it doen´t make any sound until a few minutes or hours...

I´d like to know if it´s a particular problem, or it´s a fabric problem. Is there any accion to solve it?

 

Thanks.

Support Specialist
Posts: 2,338
Location: IN
Views: 206
Message 2 of 2

Re: Sound problem with my LENOVO Z500 touch ideapad

Hi Iraldo,

 

Welcome to Lenovo Community!

                 

As per the query we understood that you are facing issue with sound card of your Lenovo Z500 laptop.

 

Please try to update the audio drivers and check for the issue.

 

Also try to update the BIOS and check for the issue.

 

Do post us back if the issue still persists.

 

 Best Regards

 

Ashwin.S



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