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09-12-2013

New York

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Speaker/headphone/audio jack problem

2013-09-12, 7:42 AM

I've recently been having a problem with my headphones. The computer recognizes that I've plugged them in but it still uses the external speakers and there's no sound coming through the headphones. I've tried more than one pair of headphones and it still doesn't work. Restarting the computer worked once but not anymore. 

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790 Posts

07-25-2013

AU

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Re: Speaker/headphone/audio jack problem

2013-09-12, 11:56 AM

There is usually a hardware switch in the socket, which is engaged when you put the plug in. Seems like it might be mechanically broken.

====================================
I'm an INsider - not a Lenovo employee.
You can find me in gaming, Ideapad and Thinkpad forums most of the time.
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1242 Posts

11-19-2012

Egypt

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Re: Speaker/headphone/audio jack problem

2013-09-12, 12:44 PM

Dear Customer

 

Welcome in lenovo forums

 

You just need to reinstall the sound driver and install it one more time , So please provide us with your machine model and the type of windows 

 

Please let me know

 

Thanks

Alaa



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6093 Posts

02-11-2012

PH

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Re: Speaker/headphone/audio jack problem

2013-09-13, 0:27 AM

hi twinpeaks,

 

In addition to the posts above, you also might wanna check the Playback Devices under Sound Properties (by going to Control Panel (large icon view) > Sound > Playback Devices) and see if the Headphone is being set as the default playback device. If not, click on it and set it as the default playback device, try to play a sample sound and observe.

 

-Link to picture

 

 

Regards



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2 Posts

09-12-2013

New York

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Re: Speaker/headphone/audio jack problem

2013-09-14, 11:33 AM
thanks for your help, guys. i reinstalled the drivers and now it works perfectly.
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1 Posts

04-25-2014

USA

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Re: Speaker/headphone/audio jack problem

2014-04-25, 17:58 PM

Hi, there.
Newly purchased refurbished T430 Thinkpad with Windows 8.
Listening to music, I plugged in my headphones, everything worked just fine.
Unplugged the headphones to use on another device. Computer speakers worked fine continuing to play the music. So far so good.
But then when I went to plug the headphones back in, the computer did not switch to using the headphones to provide the sound. Just the main speakers.
The headphones make a chirping sound when plugged in (indicating the computer is recognizing the headphones).
The sound device area of the control panel indicates the headphones are working normally, but I can get no other sound from them except the "plug-in" sound.
Assistance is welcome.


EDIT: Oh, now the headphones work, but the computer speakers do not. No consistency as to which (headphone or speaker) is going to work and when; which is frustrating.

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2 Posts

06-24-2014

Magnolia, TX

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Re: Speaker/headphone/audio jack problem

2014-06-24, 3:47 AM

Hi folks.

I have a P580.  It's a couple of years old.  Recently, I've been having this problem myself.  I have to select between speakers and headphones as default device in order to get sound from the respective device.  I already tried reinstalling the driver, with no change.  Any ideas on what's wrong?  I can enable sounds from both by the driver, but it reduces sound on both sides, or wont recognize the speakers.  The SmartAudio driver allows either both or just headset.   Never seen anything like it.

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1 Posts

09-16-2014

Florida

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Re: Speaker/headphone/audio jack problem

2014-09-16, 23:50 PM

where do you download the sound driver?? 

same problem

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1 Posts

10-08-2014

singapore

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Re: Speaker/headphone/audio jack problem

2014-10-08, 11:07 AM

Hi, 

 

I am experiencing the same problem. 

 

My model is Lenovo Y400, ideapad. windows 8.

 

please kindly assist. thanks. 

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1 Posts

10-22-2014

United States

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Re: Speaker/headphone/audio jack problem

2014-10-22, 14:30 PM

Hi,

 I also am having problems with my Ideapad audio. Please let me know where I can find the audio drivers to reinstall.

 

Thanks!

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