02-01-2016 03:08 AM
02-01-2016 06:18 AM
Hi Shabirah1997 ,
Welcome to the Community Forums.
Step 1: You may try to set default initially to get back the previous settings. Similar steps on this article .
Control Panel > Hardware and Sound > Sound > Playback tab > Set Default at the bottom > Apply
Step 2 oing a reset on command prompt :
Click on start and search for CMD , right click to run as administrator . type net stop AudioSrv
then net start AudioSrv
Step 3 : Jumping back to previous working date with System Restore
See which one works for you best.
02-01-2016 06:31 AM
I would suspect the headphone plug. Since once inserted all the way it is suppose to mechanically disconnect the sound from the speakers.
Did it ever work with them?
Try a different set of head phones and be sure its in all the way.