02-24-2019 10:39 PM
OS using is - Window10.
I am not getting any sound while playing any videos in Y500 but if i put headphones to the laptop then I could able to listen the music perfectly. WHat it means? Speakers are damaged? or reinstalling the drivers will work?
How much is the cost of speakers of Y500?
02-25-2019 09:07 AM
Welcome to the Community Forums.
Having the audio on the external headphones helps isolate probable internal speakers issue. It may be better to have it checked with your local service center to verify specially if reseating the speaker cable did not fix the issue.
Pricing may depend on each region, you can use this article guide on how to look for parts and where to purchase it.
I hope this helps answer your query.