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John163
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Posts: 7
Registered: ‎10-31-2013
Location: Singapore
Views: 1,156
Message 1 of 6

Store Icon on Start Menu not working after Windows 8.1 upgrade

Hi There,

 

I own an Ideapad z500 non-touch version preinstalled 8.0 OS and I have recently upgrded to Window 8.1. 

 

Now, to the probem part: A few of the Icons on Start Menu especially Store & Map icon etc are not working. After tabbing to open, it closes and jump back to Start menu.

 

Now I am not able to go Store to download apps. Prior to the upgrade, I have no issue accessing the Store. Please help.... 

LenBlazer
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Posts: 5,332
Registered: ‎05-09-2013
Location: US
Views: 1,140
Message 2 of 6

Re: Store Icon on Start Menu not working after Windows 8.1 upgrade


@John163 wrote:

Hi There,

 

I own an Ideapad z500 non-touch version preinstalled 8.0 OS and I have recently upgrded to Window 8.1. 

 

Now, to the probem part: A few of the Icons on Start Menu especially Store & Map icon etc are not working. After tabbing to open, it closes and jump back to Start menu.

 

Now I am not able to go Store to download apps. Prior to the upgrade, I have no issue accessing the Store. Please help.... 


Try running the Troubleshooter in Action Center with administrator rights.

John163
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Posts: 7
Registered: ‎10-31-2013
Location: Singapore
Views: 1,118
Message 3 of 6

Re: Store Icon on Start Menu not working after Windows 8.1 upgrade

Tried but doesn't work. Seem to be some display updates issue but after updating to latest version for Win 8.1, still got the same problem.

 

Any way to reinstalling the Store app?

John163
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Posts: 7
Registered: ‎10-31-2013
Location: Singapore
Views: 1,116
Message 4 of 6

Re: Store Icon on Start Menu not working after Windows 8.1 upgrade

Not just Store Icon not functioning (open for few seconds and then closes). My Skype, Maps, Reader and some other Icon are not working too. But I can see the page running in background.
Community Moderator
Community Moderator
Posts: 757
Registered: ‎06-20-2011
Location: US
Views: 1,103
Message 5 of 6

Re: Store Icon on Start Menu not working after Windows 8.1 upgrade

Welcome to the forum John163.

 

Did you see the Levono 8.1 upgrade doc? Pay attention to paragraph 3. Smiley Surprised

 

http://download.lenovo.com/lenovo/content/windows8-1/upgrade/ideapad/index_en.html

 

Cheers,

 

DragonRider

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John163
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Posts: 7
Registered: ‎10-31-2013
Location: Singapore
Views: 1,064
Message 6 of 6

Re: Store Icon on Start Menu not working after Windows 8.1 upgrade

Thanks for info. My system was not ready for 8.1 upgrade.

 

Problem solved by restoring back to Win 8.0 and everything is back to normal.

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