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tomaszr
What's DOS?
Posts: 5
Registered: ‎04-28-2013
Location: Poland
Views: 389
Message 1 of 8

The computer won't shut down after playing a game

Hi All,

 

I have this issue for some time right now. When I`m playing a game it`s all fina no fps drop no overheating (I think). Yet after quiting the game I try to shut down my Y580 (Core i5, 8GB RAM, GTX660M). I get the information that system is shutting down and then the screen is getting black but the power button is lightened (like it`s on) and I can hear the cooling working. Nothing else. 

 

I left the computer for 3-4 hours and it did`nt shut down. So I unpluged the A/C and after the battery was out it finally shut down.

 

Any ideas what could happen? The game I`m playing is EvE Online. 

 

 

Thank you guys in advance for advise!

 

 

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 360
Message 2 of 8

Re: The computer won't shut down after playing a game

hi tomaszr,

 

Welcome to the Lenovo Forums.

 

Do you have any additional peripherals connected to the PC (i.e. flashdrive, printer, etc.) ? If you do, can you try to unplug these devices and try to turn the computer off. If the problem persist, try to perform a clean boot and test (doing a clean boot isolate the case if it's a third party program that's causing the issue).

 

Also, if you have an HDD caddy, check this article as it maybe similar to your situation.

 

 

 

Hope this helps



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tomaszr
What's DOS?
Posts: 5
Registered: ‎04-28-2013
Location: Poland
Views: 344
Message 3 of 8

Re: The computer won't shut down after playing a game

Hmmmmm I only have mouse plugged in (Microsoft 4000), and I do not have any additional hard drives. So, I`ll update you once I tried the clean boot. 

 

Regards,

TR

cbautis2
Bit Torrent
Posts: 958
Registered: ‎01-27-2013
Location: United States
Views: 325
Message 4 of 8

Re: The computer won't shut down after playing a game

It could be a sign of incompatible Nvidia graphics drivers if this only happens when you play 3D games. Try updating or rolling back your drivers and see if the issue still persists.

Lenovo Y470: i7-2670QM | 8 GB DDR3 1333 MHz RAM | Nvidia GeForce GT 550M | 500 GB 7200 RPM Seagate HDD | ASUS PCE-AC56 802.11ac Network Adapter | Windows 7 Professional 64-bit
tomaszr
What's DOS?
Posts: 5
Registered: ‎04-28-2013
Location: Poland
Views: 291
Message 5 of 8

Re: The computer won't shut down after playing a game

Hi,

 

I tried to do both things and still sometime it shuts down properly (no games played) and it never shut`s down after playing games. 

 

Any ideas? 

 

Regards,

TR

ngazi
Core Memory
Posts: 17
Registered: ‎05-09-2013
Location: US
Views: 275
Message 6 of 8

Re: The computer won't shut down after playing a game

Have you tried any other games?
tomaszr
What's DOS?
Posts: 5
Registered: ‎04-28-2013
Location: Poland
Views: 265
Message 7 of 8

Re: The computer won't shut down after playing a game

No, I didn`t. I`ll install something and give an update.

 

Regards,

TR

tomaszr
What's DOS?
Posts: 5
Registered: ‎04-28-2013
Location: Poland
Views: 246
Message 8 of 8

Re: The computer won't shut down after playing a game

Hi all,

 

I tried to run Guild Wars 2 and the same thing happened. 

 

Regards,

TR

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