Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 1 of 10 (1,248 Views)

The microsoft office starter on my Y460P no longer loads

I got a notification that microsoft office starter was ready to install some updates. So i closed microsoft office and let it install the updates, but was informed that there had been an error and i should try to repair the installation.

I go to control panel->office starter 2010, right click, change, and select to repair. Done.

But i still cant load microsoft office starter. It just hangs forever on the "Starting microsoft office click to run..." splash screen.

Any ideas on how to get microsoft office starter to run now?

Posts: 740
Topics: 22
Kudos: 122
Blog Posts: 0
Solutions: 52
Registered: ‎07-13-2010
Location: Calgary, Alberta
Message 2 of 10 (1,223 Views)

Re: The microsoft office starter on my Y460P no longer loads

Do Ctrl-Alt-Delete, start task manager, and kill the process CVH.exe. Let me know if this works / it's not there.

←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Tap that kudos button if I helped ^^
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Posts: 2,923
Topics: 107
Kudos: 163
Blog Posts: 0
Solutions: 124
Registered: ‎02-22-2008
Location: Atlanta,Georgia
Message 3 of 10 (1,220 Views)

Re: The microsoft office starter on my Y460P no longer loads

Also try using the system restore feature, select a date before you installed the updates,it should help




Cheers and regards,
• » νιנαソѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ


I am a volunteer here. I don't work for Lenovo
Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 4 of 10 (1,216 Views)

Re: The microsoft office starter on my Y460P no longer loads

[ Edited ]

Yea, i closed the process, but it just hangs again when i try to start office starter.

Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 5 of 10 (1,210 Views)

Re: The microsoft office starter on my Y460P no longer loads

Windows restore didnt work too. I restored to the earliest one and tried to start office starter, and then it tried to download some files but got stuck at 99%, and failed again.

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 6 of 10 (1,208 Views)

Re: The microsoft office starter on my Y460P no longer loads

try to re-install office if you have installation discs.


Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 7 of 10 (1,205 Views)

Re: The microsoft office starter on my Y460P no longer loads

I dont have instlalation discs for office, the laptop didnt come with any.

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 8 of 10 (1,203 Views)

Re: The microsoft office starter on my Y460P no longer loads

you may need to perform clean windows installation to fix the office issue.


Punch Card
Posts: 28
Registered: ‎06-07-2011
Location: Santa Barbara, CA
Message 9 of 10 (1,118 Views)

Re: The microsoft office starter on my Y460P no longer loads

I have same problem on e520 - Lenovo support told me to buy full version - that is not a fix!

 

The best fix I found was to not use MS Office and use OpenOffice.

 

openoffice.org

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 10 of 10 (1,109 Views)

Re: The microsoft office starter on my Y460P no longer loads

if you already have serial, you can download installation file from microsoft.com


top kudoed authors