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Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 1 of 10 (1,323 Views)

The microsoft office starter on my Y460P no longer loads

I got a notification that microsoft office starter was ready to install some updates. So i closed microsoft office and let it install the updates, but was informed that there had been an error and i should try to repair the installation.

I go to control panel->office starter 2010, right click, change, and select to repair. Done.

But i still cant load microsoft office starter. It just hangs forever on the "Starting microsoft office click to run..." splash screen.

Any ideas on how to get microsoft office starter to run now?

Community Moderator
Posts: 913
Registered: ‎07-13-2010
Location: CA
Message 2 of 10 (1,298 Views)

Re: The microsoft office starter on my Y460P no longer loads

Do Ctrl-Alt-Delete, start task manager, and kill the process CVH.exe. Let me know if this works / it's not there.

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Tap that kudos button if I helped ^^
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Retired Moderator
Posts: 2,931
Registered: ‎02-22-2008
Location: US
Message 3 of 10 (1,295 Views)

Re: The microsoft office starter on my Y460P no longer loads

Also try using the system restore feature, select a date before you installed the updates,it should help
Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 4 of 10 (1,291 Views)

Re: The microsoft office starter on my Y460P no longer loads

[ Edited ]

Yea, i closed the process, but it just hangs again when i try to start office starter.

Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 5 of 10 (1,285 Views)

Re: The microsoft office starter on my Y460P no longer loads

Windows restore didnt work too. I restored to the earliest one and tried to start office starter, and then it tried to download some files but got stuck at 99%, and failed again.

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: CZ
Message 6 of 10 (1,283 Views)

Re: The microsoft office starter on my Y460P no longer loads

try to re-install office if you have installation discs.

http://www.krasotaiskusstva.com
Serial Port
Posts: 73
Registered: ‎02-22-2011
Location: singapore
Message 7 of 10 (1,280 Views)

Re: The microsoft office starter on my Y460P no longer loads

I dont have instlalation discs for office, the laptop didnt come with any.

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: CZ
Message 8 of 10 (1,278 Views)

Re: The microsoft office starter on my Y460P no longer loads

you may need to perform clean windows installation to fix the office issue.

http://www.krasotaiskusstva.com
Punch Card
Posts: 28
Registered: ‎06-07-2011
Location: Santa Barbara, CA
Message 9 of 10 (1,193 Views)

Re: The microsoft office starter on my Y460P no longer loads

I have same problem on e520 - Lenovo support told me to buy full version - that is not a fix!

 

The best fix I found was to not use MS Office and use OpenOffice.

 

openoffice.org

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: CZ
Message 10 of 10 (1,184 Views)

Re: The microsoft office starter on my Y460P no longer loads

if you already have serial, you can download installation file from microsoft.com

http://www.krasotaiskusstva.com
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