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1 Posts

12-09-2017

EG

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The power adapter does not match up with the computer and cannot supply power Z50-70

2017-12-09, 11:09 AM

i Have Z50-70 . i bought it from 2 years

i have now this problem when i plug charger in it this messege appered and charge icon say that( plugged in .not chargeing ) when i shutdown lap it charge . some times when i remove battery laptop not work . replug charger more times to work 
i try hold on power 30 sec . and load default Bios . and Wipe all Files . what is probleme please ? motherboard or socket charge or adpter ?  

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9933 Posts

11-30-2015

PH

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Re: The power adapter does not match up with the computer and cannot supply power Z50-70

2017-12-13, 16:36 PM

Hi Ahmed45

 

Welcome to the Community Forums.

 

Try to check the integrity of the ac adapter as described here in page 21 of the hardware manual

If you can also have the same adapter and cable tested on another machine or a spare compatible charger to use on the same laptop then we can isolate the issue better.

 

It may also the case where the adapter fails to deliver consistent demand by the unit even if correct voltage appear.

Wiggling the cord to reproduce the same prompmt can indicate bad port connectivity.

 

Hope this helps answer your query.

Update us how it goes.

 

Regards

 



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