cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Ahmed45
Paper Tape
Posts: 1
Registered: ‎12-09-2017
Location: EG
Views: 792
Message 1 of 2

The power adapter does not match up with the computer and cannot supply power Z50-70

large.png

i Have Z50-70 . i bought it from 2 years

i have now this problem when i plug charger in it this messege appered and charge icon say that( plugged in .not chargeing ) when i shutdown lap it charge . some times when i remove battery laptop not work . replug charger more times to work 
i try hold on power 30 sec . and load default Bios . and Wipe all Files . what is probleme please ? motherboard or socket charge or adpter ?  

Sr Support Specialist
Posts: 8,344
Registered: ‎11-30-2015
Location: PH
Views: 733
Message 2 of 2

Re: The power adapter does not match up with the computer and cannot supply power Z50-70

Hi Ahmed45

 

Welcome to the Community Forums.

 

Try to check the integrity of the ac adapter as described here in page 21 of the hardware manual

If you can also have the same adapter and cable tested on another machine or a spare compatible charger to use on the same laptop then we can isolate the issue better.

 

It may also the case where the adapter fails to deliver consistent demand by the unit even if correct voltage appear.

Wiggling the cord to reproduce the same prompmt can indicate bad port connectivity.

 

Hope this helps answer your query.

Update us how it goes.

 

Regards

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors