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Ahmed_88
Punch Card
Posts: 5
Registered: ‎11-24-2012
Location: Egypt
Views: 2,219
Message 1 of 8

Tingling Sensation When touching Ideapad Y580

Hello there,

I have just recieved my Lenovo Ideapad Y580 and it is working fine,I have an issue and it happens while connecting AC adopter to my laptop i can feel small electric shock when i touch metal Components and  whether the laptop is turned off or on.

I did not find a solution yet,my question is this dangerous on my laptop?can this hurt it ?because i'm using it most of the day.

Thanks in advance.

Retired Support Specialist
Posts: 140
Registered: ‎09-11-2012
Location: Bangalore
Views: 2,191
Message 2 of 8

Re: Tingling Sensation When touching Ideapad Y580

Hi Ahmed,

 

Please check this thread. It answers your questions.

 

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Tingling-Sensation-Electric-Shock-May-Be-No...

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Ahmed_88
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Posts: 5
Registered: ‎11-24-2012
Location: Egypt
Views: 2,184
Message 3 of 8

Re: Tingling Sensation When touching Ideapad Y580

Thanks Abhi for the replay.

Good to read that it won't harm the laptop.

 

Ahmed_88
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Posts: 5
Registered: ‎11-24-2012
Location: Egypt
Views: 2,165
Message 4 of 8

Re: Tingling Sensation When touching Ideapad Y580

Another Question

Should i send my laptop to maintenance ? is there something wrong with it ?

 

Retired Support Specialist
Posts: 140
Registered: ‎09-11-2012
Location: Bangalore
Views: 2,159
Message 5 of 8

Re: Tingling Sensation When touching Ideapad Y580

Most of the time, there will be nothing wrong with laptop.

 

However you can try these steps to narrow down on the cause.

 

1. Make sure that the grounding is proper for the electric socket, where the laptop is used.

2. Check if you still get the sensation at a different location. ( Like a different building).

3. If available test with a different working power adapter.

 

Let me know the result.

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Ahmed_88
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Posts: 5
Registered: ‎11-24-2012
Location: Egypt
Views: 2,152
Message 6 of 8

Re: Tingling Sensation When touching Ideapad Y580

Ok Abhi i will try the three solution,but it will take sometime to tell you the result.

BTW i will try Lenovo Ideapad Z580 AC adopter with mine Y580 , i think its ok isn't it ?

Retired Support Specialist
Posts: 140
Registered: ‎09-11-2012
Location: Bangalore
Views: 2,052
Message 7 of 8

Re: Tingling Sensation When touching Ideapad Y580

Both Z580 and Y580 adapters are available with different wattages. So make sure that the swap adapter also has same wattage as this Y580 adapter.

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MaximilianoNah
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Posts: 8
Registered: ‎01-05-2018
Location: AR
Views: 412
Message 8 of 8

Re: Tingling Sensation When touching Ideapad Y580

I have same issue. I solved putting contact paper over metalic pad. Cheap solution.

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