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06-17-2015

new delhi

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Touchpad problems

2015-06-17, 19:48 PM

I purchased a lenovo z50-70 few months ago, i had a elan trackpad pre installed, but due to erratic cursor and double tap problem customer care replaced it, but now the new trackpad is of synaptic and the multi gestures are not working properly and the cursor also moves while i use use 2 finger scroll !! whats the issue i have no idea.

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2425 Posts

08-11-2014

IN

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Re: Touchpad problems

2015-06-18, 10:13 AM

Hi LenovoZ50-701,

 

Welcome to the Forums  

 

As per the query we understood that you are facing issue with touchpad in your Lenovo Z50-70 laptop.

 

Go to device manager select mouse and pointing devices, select the drop down list and check if there are any yellow exclamatory mark. If there are no exclamatory mark then go to control panel select mouse under mouse select ultranav tab. Under this option select touchpad setting under this select application getsures and select the required and change accordingly.

 

Also disable the two finger scrolling option and check for the issue.

 

 Hope this helps. Do post back if the issue persists.

 

Best regards,         

                                                                            

Ashwin. S



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