09-29-2013 03:22 PM
Last night my touchpad just died on me (It's less than 3 months old). First I just thought it has frozen and would snap back as it did an hour before but it didn't. Have tried to download the Synaptics Touchpad Driver for Microsoft Windows 8 (32-bit, 64-bit) - IdeaPad Z380, Z480, Z580 but that doesn't help at all. Not sure it actually installed it correctly. The installation doesn't seem to go to compilation and the progress box disappears halfway through the install.
Read on an other thread here that you needed to uninstall the Synaptics software but that didn't help. The software did reappear after startup (http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Touch-pad-not-working-Z580/td-p/1201254). According to that thread you need to remove it from the devise manager too, but I can't find anything relating to that in the devise manager.
Tried this thread's solution too but to no avail. https://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/z580-touchpad-not-working-properly-with-wi.... That just failed full stop.
I could at one point today see a levono pointing device in the drive manager but that has now disappeared. It said the following: :Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer.
That entry has now vanished.
I have also reverted the system to a restorepoint when it worked but that didn't help.
What to do? Not keen on having to travel for over an hour to return it to John Lewis
09-29-2013 03:31 PM
12-21-2014 03:46 AM
I need some help. It seems that my touchpad doesnt work anymore. I tried installing new driver, but it still doesnt work. Mouse is working fine, Could someone help me what to do? My laptop is Ideapad Z380. Thank you so much
12-21-2014 06:23 AM