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Paper Tape
Posts: 3
Registered: ‎02-28-2018
Location: US
Views: 719
Message 1 of 1

[UPDATE] Battery Firmware Update Disconnected Battery on Z400 Touch, Now Won't Charge

Hello, Lenovo Community,


I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community. 


Here is what's happening:

-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)

-My battery is disconnected from the system (electronically, not physically probably)

-I really cannot power on the system. Smiley Sad


Thank you, Lenovo Community!


[UPDATE] I'm (99%) going to replace the DC power jack! Any ideas about how to get the battery connected again?

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