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oster152
Paper Tape
Posts: 2
Registered: ‎11-18-2016
Location: US
Views: 307
Message 1 of 3

USB 3.0 Ports Not Working - Y580

My front left USB 3.0 ports stopped working a few days ago.  They can still provide power via a USB to Micro USB adapter cable, but will not recognise or power my mouse or headset.

 

My device manager indicates that my Intel(r) USB 3.0 Extensible host controller cannot start (code 10).  I've tried reinstalling this driver, but that didn't sovle the problem.

 

My rear right USB 2.0 port functions regularly.  My front right USB 3.0 port does not work because it has been physically damaged.

 

I'd really like to have at least 2 functional USB ports to work with.  Can anyone help me figure out what's wrong with my left ports, or how I could replace the right front port?  Thanks.

tripplec
Bit Torrent
Posts: 2,378
Registered: ‎03-08-2012
Location: CA
Views: 278
Message 2 of 3

Re: USB 3.0 Ports Not Working - Y580

Look inside the slot. Lenovo's jacks on some models are known to be poor and the metal contact bend or break. You may need a good light. You can compare to a working jack. If your are going to poke around in there remove battery if you can as well as AC power. USB's normally dead when shutdown but some can stay powered by design.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

oster152
Paper Tape
Posts: 2
Registered: ‎11-18-2016
Location: US
Views: 276
Message 3 of 3

Re: USB 3.0 Ports Not Working - Y580

As far as I can tell, the external contacts of the ports in question seem to be intact.

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